At Gartner, Jim Lundy was the Managing Vice President and Distinguished Analyst at Gartner Inc, where he helped lead coverage and thought leadership in Corporate Learning, Enterprise Content Management and most notably Social Software and Collaboration. Prior to Gartner, Jim Lundy spent 15 years at Xerox, where he held positions in Operations, Product Marketing and Product Management and Division Level Marketing.
Jim and the team at Aragon Research not only understand the technology areas that they cover, they also bring deep industry experience. There are few industry analysts firms that combine the knowledge of the markets they cover with real operational experience.
Jim Lundy – Deep Dive Topic Leadership at Aragon Research
At Aragon Research, Jim Lundy is the lead analyst for Social, Collaboration, Content Management and Knowledge, which includes Talent and Learning. All of these topics are a key part of the Aragon Research Workplace Service.
On Knowledge and Learning
- Jim helped developed some of the early thought leadership on the intersection of Portals, Content Management and Collaboration (Smart Enterprise Suite) that was the precursor to Social Networking.
- Jim has a deep understanding of Learning applications, multi-modal learning delivery and
Jim Lundy on Enterprise Content Management and Collaborative Content Services coverage at Aragon Research
Jim Lundy helped to develop the first full industry definition of ECM and the accompanying Magic Quadrant for ECM. Jim worked with many enterprises on developing content architectures that spanned from statement presentment to email, to web content management and document management. Jim is considered a thought leader in this area, particularly in helping enterprises to come up with plans to consolidate multiple content repositories.
In 2012, managing content is tougher than ever because there are multiple priorities and content types, such as video that need to be understood and embraced. Aragon Research understands that enterprises have multiple content priorities hitting them including the rise of Collaborative Content Services, managing SharePoint, as well as a number of aging ECM repositories. Dealing with ad hoc content management issues and systems of record content (i.e. the documents that need to be managed as part of a Records Management Policy is part of the dilemma facing enterprises).
Jim Lundy on Enterprise Social Networking and Collaboration at Aragon Research
Jim Lundy has done extensive work in Enterprise Social Networking and Collaboration and works with enterprises to help develop comprehensive approaches to all forms of Collaboration. Whether it is email, UC, UC&C, audio, video, IM, discussion forums or a full Enterprise Social Network, all of these forms of collaboration are part of the Social Software and Collaboration agenda at Aragon Research.
On User Interface, UX and Usability
Jim Lundy is an expert on User Interface and design, due in part to years dealing with Software presentation. Jim’s time at Xerox was in the early days of computer user interfaces and having managed products, such as Xerox GlobalView and ViewPoint, Jim has the experience to help clients with sorting out an approach to user interface. Most recently, Jim Lundy oversaw the development of a Social Networking product and real-time collaboration products, including new user interfaces and new Mobile Clients that run on Tablets.
Proven Business Experience
In the Industry Analyst arena, few have the business experience that Jim Lundy and the team at Aragon Research has. With expertise in Sales, Marketing, Product Development, and Operations (including Cloud), Jim and the team at Aragon Research are experts at helping enterprises to figure out how to apply technology to solve business problems. In fact, using technology as a weapon to drive revenue growth is one of the areas that Jim Lundy and Aragon Research assist clients with.