Authors: Jim Lundy, Mike Anderson Date: February 28, 2013
Topics: Content Management, Mobile Research Note Number: 2013-05
Issues: What trends are impacting content and how it is managed?
How will content management technologies and architectures evolve?
What are the trends impacting mobile computing?
Summary: The growing use of digital signature products and services that replicate a physical signature is accelerating the demise of paper, and permanently changing the business landscape.
In business, the document has always been the proof of a business relationship. Each transaction is recorded on a piece of paper, which serves as a business record. Now, in this digital era, signing a contract is starting to become an all-electronic process. Many enterprises have begun to give their customer-facing organizations the ability to sign contracts with digital signatures. This research note evaluates the rise of digital-signature offerings and their impact on business.
Electronic signatures are not new, but a digital signature created on a PC, phone or tablet that represents the person’s real signature ushers in a new way to do business. The simplicity of new software tools, and the increasing ubiquity of digital devices that can record secure signatures, are helping to fuel this shift.
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