Director of Collaboration and UCC

Facilitating collaboration in an ever-changing digital workplace can be overwhelming. The collaboration application explosion has actually hindered productivity rather than enabled it. Business users have too many tools at their disposal to collaborate with their peers, who may be working remotely or on the go. Minimizing context switching and streamlining work processes is a challenge that Directors of Collaboration are faced with. Our research profiles the vendors who are offering solutions to this challenge. One of these solutions that Directors of Collaboration should be aware of is the Digital Work Hub.


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Collaboration and UCC Research

Hot Vendors in Visual Collaboration, 2017
August 3, 2017

Summary: Video content is becoming a pervasive form of sharing information and enterprises have begun to make Visual Collaboration a priority. From collaborating on mobile devices and in real-time to digital whiteboards, Visual Collaboration providers offer a variety of tools Read More >

Hot Vendors in Unified Communications and Collaboration, 2017
May 9, 2017

Summary: UCC is about enabling seamless collaboration and communications with customers and partners. We identify four Hot Vendors in UCC that are offering new capabilities that will disrupt legacy providers Read More >

The Workplace of the Future Starts with a Digital Work Hub
May 23, 2017

Summary: The explosion of cloud-based, best of breed content and collaboration tools is overwhelming the enterprise. This research note introduces the Digital Work Hub – an emerging category of enterprise-grade software Read More >

The Aragon Research Technology Arc for Collaboration and Communications, 2017
April 10, 2017

Summary: Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing to increase productivity. This Research Note reviews 52 technologies and products Read More >

Collaboration and UCC Blogs

Five9 Goes Global in Contact Center Market with Summer 17 Release
July 19, 2017

Five9 announced its Summer 2017 Cloud Release on July 12th, 2017, and with it a number of new capabilities that prepare it for a larger role in the enterprise. This blog highlights the shifts we see coming from Five9 Read More >

Enterprise Connect 2017: The Winners and the Leaders
April 12, 2017

This event had good buzz and traffic seemed higher this year. The one interesting thing was that many of the providers are saying the same things, often repeating each other. How do they rise above the noise?  Read More >

Jive Software Goes Private – Future is Unclear
May 2, 2017

Jive Software announced it was being purchased for US $462 Million, by a firm that is owned by Private Equity firm ESW Capital. The deal, which is just under 2x Jive’s Revenues, signals the beginning of the end of the Enterprise Social Software era Read More >

Google, LogMeIn, Polycom, and Slack Make Major Collaboration Moves
February 6, 2017

Google, LogMeIn, Polycom, and Slack all made announcements that are sure to attract attention. This blog reviews some of those announcements Read More >