Mobile Collaboration is not new but what is new is the increasingly aggressive demand for faster and more immediate communications capabilities. Messaging, the core of Mobile Collaboration, solves the needs of this demand, and as such, is becoming a top priority in the enterprise. But enabling collaboration via mobile is not enough – it also needs to be secure.
In this research note, we provide an update on the Mobile Collaboration market and how technologies such as Chatbots and Digital Assistants are poised to disrupt the collaboration market by accelerating knowledge delivery and automating tasks, all while interfacing with humans in a lifelike way. The Tech Spectrum also evaluates 16 major providers, some of which are already offering these next-generation technologies.
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