Digital Workplace

The Digital Workplace is about enabling productivity and increasing employee engagement. Digital Workplace technologies have undergone tremendous convergence, as they have become cloud and mobile enabled. The push towards platforms has also allowed new categories of applications to emerge, via open APIs, to support specific business processes. Blockchain, Customer Journey Mapping, Digital Business Platforms, and Workflow and Content Automation are emerging areas that are enabling businesses to become more fully digital and customer focused.

  • Who are the work platform providers and how are they evolving?
  • How can I measure the ROI of my Digital Workplace technology investments?
  • How can I foster productivity and easier knowledge sharing in the Digital Workplace?

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The Aragon Research Technology Arc for the Digital Workplace, 2015

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Digital Workplace Research

The Aragon Research Globe™ for Social Software, 2017
October 30, 2017

Summary: The market for Enterprise Social Networks (ESNs) is shifting to focus on Digital Work Hubs, as buyers look to consolidate the rising tide of work tools. This Globe Report evaluates 18 ESN providers who are helping people share knowledge inside and outside of the enterprise Read More >

The Workplace of the Future Starts with a Digital Work Hub
May 23, 2017

Summary: The explosion of cloud-based, best of breed content and collaboration tools is overwhelming the enterprise. This research note introduces the Digital Work Hub – an emerging category of enterprise-grade software Read More >

Workflow and Content Automation: The First Step to Eliminating Paper and Going Digital
August 22, 2017

Summary: Workflow and Content Automation (WCA) is a new category for automating document processes and transactions. WCA platforms automate workflows and produce intelligent documents Read More >

The Aragon Research Technology Arc for Collaboration and Communications, 2017
April 10, 2017

Summary: Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing to increase productivity. This Research Note reviews 52 technologies and products Read More >

Digital Workplace Blogs

Board Wars: Why Uber’s New CEO Won’t Last 24 Months
August 28, 2017

Uber announced its new CEO Dara Khosrowshahi, who has been running and growing Expedia for a number of years. Khosrowshahi will now be challenged with fixing the multitude of problems currently plaguing Uber Read More >

Dropbox Paper as a Digital Work Hub: Will It Lead to An IPO?
July 7, 2017

Content Management is still a pressing need in the enterprise; today it’s about getting work done with a more integrated approach Read More >

Cisco Flips a Switch, Pivots to Software and Security
July 25, 2017

Cisco made a pivot to Software. Cisco announced what it calls Intent-based Networking that provides a level of network management and automation, Wan Optimization and Security not seen in Networking before Read More >

IBM Buys XCC – Shifts to Digital Work Hub Approach
June 14, 2017

First Cut: With the acquisition of TimeToAct’s XCC, IBM is investing in its IBM Connections Platform to make it more of an outcome-based Digital Work Hub Read More >