What Is Team Collaboration? Business and IT Glossary

Team collaboration combines cross-platform synchronous and asynchronous interaction modes with elements of collaboration infrastructure that may be mobile-first or mobile-optimized but must at least be mobile-friendly. It includes point-to-point and group chat/instant messaging (IM), audio and video, and screen/file sharing, backed up by presence and by social group and community services like activity streams, news feeds, profiles, and expertise location.

Messaging, the core of team collaboration, is slowly becoming a priority in the enterprise. Today, enabling collaboration via mobile technology is not enough; collaboration also needs to be secure and shift toward automation (via chatbots).

A primary focus of team collaboration is facilitating teamwork and team-building for mobile users. Enterprises may also expand the productivity ecosystem with document collaboration features like interactive annotation and group authoring or editing.