November 3, 2022
UCC
September 22, 2022
Slack as a Digital Work Hub – Ready to Compete with Microsoft Teams?
By Jim Lundy Is Slack Ready to Compete with Microsoft Teams? Salesforce announced new capabilities this week and that it would start to position Slack as more of a Digital Work Hub this past June. These
October 11, 2019
Avaya and RingCentral $500M Partnership Will Force UCC Consolidation
by Jim Lundy View a PDF of this First Cut. Summary: Avaya and RingCentral announced a strategic partnership that will see Avaya selling Avaya Cloud Office by RingCentral (ACO) to its large on-premise install base.
April 12, 2017
Enterprise Connect 2017: The Winners and the Leaders
By Jim Lundy (Aragon Research) – I attended my 10th Enterprise Connect at the Gaylord Convention Center in Orlando. This event had good buzz and traffic seemed higher this year. The one interesting thing I noted is th
March 15, 2016
Enterprise Connect in Four Words: UCC, Video, Mobile, and Innovation
By Jim Lundy Last week I was at Enterprise Connect—#EC16—in Orlando. A solid event, it has become one of the announcement vehicles for the industry. This year, many of the announcements centered on Unified Communic
July 13, 2012
The iPad as a video and web conferencing device
By Jim Lundy The last two days at our Aragon Research offsite, we had a need for video sharing with a remote colleague and we did not have a room based or dedicated video conferencing system. To make a long story short,
May 21, 2012
The Consumerization of Voice and Video
By Jim Lundy Consumerization has arrived in the realtime video and voice collaboration space (aka real time collaboration or UC&C). Consumers can do things today that are as good or nearly as good as the features
March 29, 2012