Workflow and Content Automation (WCA) is a new category of content that focuses on automating document processes. WCA platforms can automate workflows and produce intelligent documents with valuable process analytics that make businesses more productive and intelligent.
WCA emerged out of both the Digital Transaction Management (DTM) market, and the consolidation of two former categories, Customer Communications Management (CCM) and workflow. WCA represents a shift in the market, away from human creation of documents and toward machine creation and routing.
This research note overviews WCA and evaluates 13 major providers that are leading the charge in the market.
Identified Vendors:
Adobe
Conga
DocuSign
HelloSign
Intelledox
Kofax
Nintex
OpenText
PandaDoc
Quark Software, Inc.
Smart Communications
ThinkSmart, a Miratech Company
Upland Qvidian
