Summary

The markets for collaboration and communications technologies and services are being significantly changed due to the increased integration and use of AI, continued hybrid work and use of video conferencing and collaboration, and the increased adoption of platform architectures.

Aragon Research’s 2024 Technology Arc™ for Collaboration and Communications. These solutions are becoming more vital as enterprises shift to support remote teams of hybrid workers. This edition features 32 technology and market profiles that are split between the emerging, adopting, and mature arcs.