The Aragon Research Tech Spectrum™ for Mobile Collaboration, 2015: Mobile Collaboration Disrupts
Author: David Mario Smith
Date: September 10, 2015
Topic: Collaboration
Research Note Number: 2015-36
Issue: Who are the Collaboration providers and how will they evolve?
Summary: There is a growing shift to Mobile Collaboration. Enterprise collaboration planners should evaluate collaboration technology providers on how well they support the growing remote and mobile workforce. Aragon Research introduces its Tech Spectrum for Mobile Collaboration and evaluates 13 vendors in the market.
TABLE OF CONTENTS
Introduction…………………………………………………………………………………….2
Why Mobile Collaboration?……………………………………………2
Consumer Success – and the Shift to the Enterprise………………………………………………. 2
Messaging Gets Priority over Email…………………………………………3
Teams, then Enterprise…………………………………………………………………….3
Characteristics of Mobile Collaboration Tools…………………………………………….3
Mobile Collaboration Features……………………………………………………………………………4
Basic versus Full Feature Set………………………… 5
The Need for Enterprise Control and Administration………………………………………………………………………………………… 5
Pricing…………………………………………………………………………………… 5
Business Process Integration…………………………………………………………………………………….. 5
Tech Spectrum Overview……………………………………..6
Dimensions of Analysis……………………………………………………………………………. 6
Inclusion Criteria………………………………………………………………………………….. 7
The Tech Spectrum for Mobile Collaboration, 2015………………………………………………………………………………….. 8
Leaders………………………………………………………………………………….. 9
Contenders………………………………………………………………………………….. 11
Promising………………………………………………………………………………….. 14
Aragon Advisory………………………………………………………………………………….. 18
Bottom Line………………………………………………………………………………….. 18
Introduction
The BYOD phenomenon has been a significant factor in shaping the boundaries of the new mobile and collaborative workplace. People are more mobile now than they ever were before. Workers now own and control a large part of their own connective infrastructure, and they are using it to give themselves unprecedented control over how, when and where they get their jobs done. In doing so, they intensify the challenge of coordinating their interactions with the counterparties and collaborators they still have to work with. In this research note, we define the emerging Mobile Collaboration market and review 13 major providers.