March 18, 2019
Blogs
March 14, 2019
UCC Wars: LogMeIn Strikes Back at Zoom With New GoToConnect Platform
By Jim LundyThe unified communications and collaboration (UCC) wars are not about to end anytime soon. This week, LogMeIn announced its new flagship GoToConnect platform that makes it a complete UCC offering. GoToConne
“Digital” Will Become Passé As It Becomes Pervasive
by Betsy Burton I was recently perusing through a few technology and services provider websites and, not surprisingly, found organizations using the word “digital” all over their marketing and sales materials. On one
March 12, 2019
Apple’s Augmented Reality (AR) Glasses are Expected to Hit the Market This Year
by Samra AneesTrusted Apple analyst, Ming-Chi Kuo, predicted that Apple's augmented reality (AR) glasses are going to hit the market soon—maybe even by the end of this year. Currently, the AR glasses market is domin
March 8, 2019
The Google Assistant That Changed the World is Coming to iPhone
by Samra Anees and Jim LundyLast year at Google I/O, Google’s annual developer conference, Google demo'd a digital assistant that sounds just like a human. Recently, Google announced via a blog post that this digital
March 7, 2019
Facebook’s Public Stance on Privacy Differs From Their Private Lobbying
by Samra AneesOn March 6th, Facebook CEO Mark Zuckerberg announced via a Facebook post that they are striving for a more "privacy-focused" future for the company. This comes after continued negative news in the press o
March 5, 2019
Huawei is Challenging Samsung with New Foldable Phone, Huawei Mate X
by Samra AneesSamsung's Galaxy Fold has stirred up the smartphone industry and while we knew that it wasn't the only one working on foldable phones, Huawei has introduced its own version not too long after. On February
March 1, 2019
4 Things You Should Know About the US Artificial Intelligence Strategy
by Adrian BowlesThis month the President signed the Executive Order on Maintaining American Leadership in Artificial Intelligence, reaffirming a vital role for the Federal Government in “facilitating AI R&D, pro
Dropbox Introduces Multi-Team Admin Feature to Enhance User Experience
by Samra AneesOn February 28, Dropbox announced the release of its multi-team admin feature, which gives team members the ability to easily access and manage various Dropbox Business teams. This feature was developed i
ServiceMax Disrupts the Service Cloud Market, Buys Team Collaboration Provider Zinc
By Jim LundyWhile others have tried, this week ServiceMax disrupted the service market by taking a leap and buying Team Collaboration provider Zinc. Zinc provides Team Collaboration capabilities similar to Slack and Mi
February 28, 2019
Don’t Fall into the Widening Customer Experience Gap
by Betsy BurtonConsumers and businesses do not want to be viewed as living in two distinct worlds (physical and virtual). And yet, many of the traditional retail, banking/investment, travel/hospitality organizations ha
February 25, 2019
Transform Tour Q&A with CEO Jim Lundy
The Aragon Research Transform Tour is stopping in Redwood City, CA on April 16th, 2019 and Boston, MA on May 2nd, 2019. You're invited to join Aragon Research analysts for these complimentary events as they provide strate
February 21, 2019
Sales Coaching and Learning Will Challenge the Corporate Learning Market
By Jim LundyOn February 21st, 2019 we published our first evaluation of sales coaching and learning providers. Nearly all of the providers in this market are separate and distinct from LMS providers, which we often
Samsung Baselines Foldable Smartphones with the Galaxy Fold
by Samra AneesSamsung is kicking off a new era of smartphone with the introduction of the Galaxy Fold— a smartphone that functions as both a phone and a tablet. Samsung introduced the phone at their Unpacked event on
February 20, 2019
Time For New Business Perspectives: Looking Outside-In
by Betsy BurtonDigital business fundamentally changes the way that business leaders need to engage with their partners and customers. The challenge is that the most significant issues they face are about changing their
Meet Aragon Research’s February 2019 Employee of the Month
by Patricia LundyWelcome to our Aragon Research Employee of the Month blog series, where we will be highlighting the notable accomplishments of our hardworking team. In this very first blog in the series, we’d like t
February 19, 2019
Slack Makes the App Design Journey Seamless with Block Kit
by Samra Anees Slack is all about integrations, and it just made them more seamless with the release of Block Kit. This feature aims to make Slack more accessible to app builders by providing consistency across devices
February 15, 2019
Amazon Pulls Out of $3 Billion New York Headquarters Plan
by Samra AneesPeople have anticipated Amazon's new campus opening in Long Island City, New York for months, but on February 14th, Amazon pulled out of the plan due to concerns that some politicians would be uncooperati
February 13, 2019
LinkedIn Copies Facebook with Live Video
by Jim LundyLinkedIn announced the beta of its live video feature, LinkedIn Live, which will allow users to live broadcast events or to simply share videos. This blog examines this move—which most consider a late mov
February 4, 2019