December 9, 2019
Blogs
December 6, 2019
Carl Icahn Is Driving the Xerox Merger with HP
by Jim Lundy The drama of Xerox's initial offer to buyout HP for $33 billion (a cash and stock offer) got more interesting this week after HP rejected the offer and Xerox sent a letter stating that it intends to get mor
November 25, 2019
Sales Enablement Soiree 2019: Three Key Takeaways
By James Lundy Sales Enablement Soiree 2019 The Sales Enablement Soiree 2019 is one to remember. If you missed out and you're in the sales field, be sure to consider it for the next year. But don't worry, Aragon
November 22, 2019
UCC Powers The Expansion of Remote Work
by Kalyn Stockman Picture a day where you wake up, make some breakfast, sit down at your dining room table and get to work. Or maybe you drive to your favorite coffee shop down the street to settle in at a table with yo
November 20, 2019
Aragon Volunteers at Ronald McDonald House
by Calvin Smith Last week, Aragon Research shut down our headquarters in Morgan Hill for the afternoon and took a drive up the 101 North. On this particular day, Aragon team members dedicated our afternoon and evening t
November 19, 2019
Meet Aragon Transform ’19 Sponsor Alfresco
by Calvin Smith We would like to introduce you to Alfresco, an Aragon Transform 2019 Gold Sponsor. A commercial, open source software company that provides simply a better way for people to work, Alfresco is ensuring
Salesforce Launches Mobile App Trailhead GO
by Jim Lundy Dreamforce is just getting started and Salesforce has come out of the gates with an early announcement. myTrailhead, the sales coach and learning solution from Salesforce, has a new companion app—Trailhea
November 15, 2019
Improve User Experience With Biometric Signatures
by Calvin Smith While digital transaction management (DTM) is about the shift from paper to digital documents and business processes associated with transactions, it is much more than the shift to digital processes. DTM
November 13, 2019
How Praxonomy is Empowering Board Meetings
by James Lundy I had the pleasure of visiting Hong Kong for my first time ever this year. While there, I had the opportunity to visit Praxonomy and meet with Simon Law, Senior Manager of Go-to-Market Operations, and Kat
November 12, 2019
Microsoft Ignite in Four Words: Azure, Office, Teams and Power Apps
by Jim Lundy I attended my 10th Microsoft Ignite this week and it did not disappoint. Coming on the heels of the DOD Jedi Cloud Contract win, Microsoft was quietly confident, and we can see that it has paid off with all
November 11, 2019
Your Customer Experience Must Reflect Your Brand
by Betsy Burton I’ve had a few customer experiences (CX) that got me thinking about the relationship between customer brand and customer experiences/expectations. Many organizations are still thinking about customer jo
November 8, 2019
How to Nurture Your Leads in the Middle of the Funnel
by Calvin Smith Last month, I discussed the importance of automating your top of the funnel marketing campaign. In addition, I noted several pieces of content that are optimal for that stage of the marketing funnel. So
November 7, 2019
Robotic Process Automation or Transformation?
by Betsy Burton Microsoft recently announced their robotic process automation tool for Microsoft Power Platform called Microsoft Power Automate. It is one of the many solutions that we see entering this market recently t
Microsoft Strikes Back at Amazon With U.S. DOD JEDI Cloud Win
by Jim Lundy Microsoft recently won the ten year $10 billion U.S. Department of Defense (DOD) cloud contract that is code named JEDI. Everyone thought that Amazon, which has a CIA contract was the shoe-in. Enter Microso
November 4, 2019
Altify Acquired By Upland Software
by Jim Lundy On October 7th, customer revenue optimization (CRO) provider Altify was acquired by Upland Software, a cloud-based enterprise work management provider backed by private equity. For those wondering what CRO
Meet The Aragon Transform 19 Sponsors
by Patricia Lundy Updated on November 20th, 2019 Aragon Transform is just one month away, and our marketing team is busy preparing for the event: designing banners, ordering awards, organizing food, choosing which si
November 1, 2019
Meet Aragon Transform ’19 Sponsor HelloSign
by Calvin Smith Acquired earlier this year by Dropbox, HelloSign is helping their customers close deals faster, onboard new hires with ease, complete documents without error, and much more with their digital workflow pl
October 31, 2019
Zoomtopia 2019: Zoom’s Secret to Success And Pivot to the UCC Market
by Jim Lundy This week, Zoomtopia 2019 took place in San Jose, California and while happiness was still the theme, Zoom signaled it wants to compete in the larger UCC market where larger providers have a more establishe
Digital Labor: Are Your Customers Talking To Chatbots Or Humans?
by Betsy Burton and Jim Lundy Jim Lundy and I were talking about a chat session he had with AT&T recently. It is interesting because after some questions were asked and information shared, the customer was informed