February 20, 2018
Blogs
February 16, 2018
And Then There Were Few: Will Broadcom Buy Qualcomm?
by Nicole SpecialeBroadcom’s initial offer in pursuit of acquiring Qualcomm took place in November 2017, but has since increased its offer to over $121 billion. Both companies produce chips widely used in smartphones
February 14, 2018
Customer Service in the Hot Seat
by Jim SinurNever before has there been more pressure on customer service—the competition is fierce to acquire and retain customers, and poor customer service can be a surefire way to see them go. Platitude creat
February 7, 2018
Waymo v. Uber and Technology Theft in Silicon Valley
by Jim LundyThe Waymo v. Uber self-driving technology lawsuit is underway, and front and center is the debate over ownership. The two key actors are Uber Chairman Travis Kalanick, and Anthony Levandowski, a former emp
February 6, 2018
How AI Augments Business and Consumer Roles
by Jim SinurThe topic of AI is met with both hype and fear, but the truth is that AI is here to assist you. Chatbots, for example, seem fairly simplistic at first glance, but they continue to evolve beyond improving op
February 2, 2018
The End of Xerox as an American Icon
by Jim LundyOn January 31, 2018, Xerox announced that it gave up control of its ownership to Fuji Xerox, its long-term partner and occasional nemesis, to prevent activist shareholders from selling the company. Xerox so
January 30, 2018
Avaya Buys Spoken Communications and Dives Into Cloud
by Jim Lundy(Aragon Research) – Yesterday at Avaya ENGAGE®, Avaya’s annual customer conference held this year in New Orleans, Avaya announced that it was acquiring Seattle-based Spoken Communications, a cloud co
January 29, 2018
Driving Sales Success with Tablets and Sales Engagement Platforms
by Jim Lundy(Aragon Research) – In 2017, Apple launched its long awaited iPad Pro 10.5 device, a smaller version of the iPad Pro 12" inch unit it launched in 2016. We reviewed the launch last June in our WWDC recap
January 26, 2018
Artificial Intelligence vs. Blockchain: Two Innovative Approaches to Digital Transaction Management
by Jim Lundy(Aragon Research) – Two technology areas have recently been in the news: AI/machine learning and blockchain.Partly due to cryptocurrencies such as Bitcoin in fintech, blockchain is grabbing the spot
January 23, 2018
Introducing the 2018 Research Agenda Webinar Series
by Patricia Lundy(Aragon Research) – Last week, Aragon Research hosted a webinar that covered our 2018 Q1 research agenda in-depth.These webinars aren't just a list of what research is scheduled to be published
January 17, 2018
Artificial Intelligence in Manufacturing, Pharma, and Financial Services
Executive leaders need to examine practical use cases to put AI to work in their enterprise, informed, in part, by their industry. by Jim Sinur(Aragon Research) – Artificial Intelligence is buzzworthy, bu
January 16, 2018
The Top 5 Highlights from the 2017 Aragon Research Hot Vendor and Innovation Awards
by Patricia Lundy(Aragon Research) – After a year of preparation, the 2017 Aragon Research Hot Vendor and Innovation Awards Ceremony has come and gone. Now we're well into 2018, and already prepping for this year's
January 15, 2018
Can Blockchain-Based KODAKOne Help Kodak Get Its Groove Back?
by Jim Lundy(Aragon Research) – Kodak's stock went up last week because it announced a new blockchain currency called KODAKCoin. KODAKCoin is part of the company's bigger news: a new Digital Rights Management platf
January 2, 2018
Embrace Digital Transformation in 2018 with These 10 Tips
by Jim Sinur(Aragon Research) – 2018 is a pivotal year for organizations going digital. If you have not made plans to digitally transform, or have not implemented those plans, this is your year!Keep these t
December 19, 2017
Salesforce myTrailhead Will Challenge Allego and MindTickle
by Jim Lundy(Aragon Research) – There are times when markets become split or more vertically-focused. As I mentioned last week, the learning market is in the midst of a bifurcation. Sales learning and development i
December 15, 2017
The CEO’s Introduction to Digital Transformation Skill Building
Senior executives need to prepare their organizations for digital transformation. This starts by closing the digital skills gap.by Jim Sinur(Aragon Research) – The destination to digital transformation isn’t
December 11, 2017
The Rise of Sales Learning—and Why It’s Different Than Your Corporate LMS
by Jim Lundy(Aragon Research) – One of the most vital, must-do activities in sales is training. Not just training bootcamps, but continuous training. Having covered corporate training for the last 15 years, all of
December 4, 2017
Amazon Makes a Major Move Into Content Analytics
by Jim Lundy(Aragon Research) – At AWS re:Invent 2017, Amazon's event last week in Las Vegas, it announced new capabilities that will make it more of a serious player in AI-based cloud computing.Even more impor
November 21, 2017
Aragon Disrupts Gartner and Forrester with Visual Research
by Jim Lundy(Aragon Research) – In 2013, Aragon coined the tagline "Video is the new document" as a way to signify and communicate the importance of video for both consumers and enterprises.It struck a chord as
November 14, 2017