April 2, 2018
Blogs
March 28, 2018
Video Blog: IBM Think 2018 – An AI Update
Produced by Adrian BowlesLast week, VP of Research and Lead Analyst for AI Adrian Bowles attended and spoke at the 2018 IBM Think conference in Las Vegas. Meeting with IBM executives and customers, Adrian got the full
March 27, 2018
Video Blog: AI – What’s Different This Time Around?
Produced by Adrian BowlesArtificial intelligence isn't new; in fact, classic AI began establishing the foundation of the current state of AI back in the 1950s. However, despite two major AI winters, another freeze doe
Video Blog: Digital Business and Customer Journeys
Produced by Adrian BowlesIn 2016, Aragon VP of Research Jim Sinur coined the concept of Digital Business Platforms, and while few organizations realized a need for a DBP in years prior, 2018 shows that more and more or
Have You Hired a Recruiting Chatbot?
by Jim LundyThe talent wars continue to get more heated as global economies come closer together. HR professionals are taking more responsibility for ensuring hiring success in a competitive world, which means new tool
March 20, 2018
DocuSign’s Secret IPO Filing
by Jim LundyDocuSign, one of the Silicon Valley Unicorns with a $3 billion valuation, has allegedly filed its S-1 document with the SEC. We were made aware of this several weeks ago and today TechCrunch confirmed that
IBM Launches Watson Workspace Plus, Partners with Zoom
by Jim LundyOn March 13th, 2018, IBM announced the availability of Watson Workspace Plus, its mobile collaboration offering powered by Watson. This update includes new features and a new video meeting capability backed
March 19, 2018
Amazon Buys Ring, Challenges Google for Home Video Security
by Nicole SpecialeSecond to its acquisition of Whole Foods, Amazon just made a huge business move (again). Last week, Amazon bought Ring, a provider of "smart" home security devices for U.S. $1.1 billion, and this ac
March 9, 2018
The Rise of WCA and Why CCM Is Dead
by Jim LundyWorkflow and Content Automation (WCA) is a vital asset to the digital transformation of any business, especially those that want to maintain a competitive edge within their market. WCA is taking over Custom
Highfive Adds Dolby Voice Room to Its Portfolio
by Jim LundyHighfive recently announced the addition of the new huddle room offering from Dolby—Dolby Voice Rooms—which now supports both voice and video.The huddle room inclusion will help Highfive compete mor
March 2, 2018
Five9 Revenue Growth Milestone – Cloud at the Center
by Jim LundyFive9 had their earnings call last week and it was a record quarter. To us, this symbolizes the focus of the company, the flexibility of the offering, and the growing demand for cloud.The 2017 Five9 rev
March 1, 2018
Nintex xchange 2018: Focusing on Intelligent Process Automation
by Jim SinurNintex, a provider of Workflow and Content Automation (WCA), recently held its 2018 xchange conference, which focused on intelligent process automation to optimize the enterprise. The 500+ attendees in San
February 28, 2018
Mapbox’s Augmented Reality Is Ready to Change Your Outlook
by Nicole SpecialeAugmented Reality (AR) is a keen point of interest, and with good reason—it is reconfiguring human experience. AR is creating brand new terrain, making it possible for people to experience things li
February 27, 2018
As AI Heats Up, Its Winters Are a Thing of the Past
by Jim SinurHistory reveals that there have been two major AI winters: the first in the mid-1970s, followed by another in the late 1980s. While there were very clear reasons for the last two AI winters, most of the te
February 20, 2018
The Digital Workplace DealBook – Alfresco, LogMeIn, Nintex, and SAP
by Jim LundyWe are only in the second month of 2018 and the acquisition fever is here. Many deals have gone down in the last two weeks, and this blog highlights the most noteworthy in the digital workplace landscape.
February 16, 2018
And Then There Were Few: Will Broadcom Buy Qualcomm?
by Nicole SpecialeBroadcom’s initial offer in pursuit of acquiring Qualcomm took place in November 2017, but has since increased its offer to over $121 billion. Both companies produce chips widely used in smartphones
February 14, 2018
Customer Service in the Hot Seat
by Jim SinurNever before has there been more pressure on customer service—the competition is fierce to acquire and retain customers, and poor customer service can be a surefire way to see them go. Platitude creat
February 7, 2018
Waymo v. Uber and Technology Theft in Silicon Valley
by Jim LundyThe Waymo v. Uber self-driving technology lawsuit is underway, and front and center is the debate over ownership. The two key actors are Uber Chairman Travis Kalanick, and Anthony Levandowski, a former emp
February 6, 2018
How AI Augments Business and Consumer Roles
by Jim SinurThe topic of AI is met with both hype and fear, but the truth is that AI is here to assist you. Chatbots, for example, seem fairly simplistic at first glance, but they continue to evolve beyond improving op
February 2, 2018