December 9, 2024
Blogs
Amazon Connect and Salesforce Service Cloud: Is Salesforce Serious About the Contact Center Market?
By Jim Lundy Amazon Connect and Salesforce Service Cloud: Is Salesforce Serious About the Contact Center Market? Overview Amazon reannounced Salesforce Contact Center featuring Amazon Connect this week at
December 6, 2024
The CMO of 2025: Essential Skills and Responsibilities for the Chief Marketing Officer
The CMO of 2025: Essential Skills and Responsibilities for the Chief Marketing Officer Marketing has become more complex than ever. With the rise of digital channels, global competition, and ever-changin
December 4, 2024
AWS Unveils Nova: A Multimodal AI Suite
By Adam Pease AWS Unveils Nova: A Multimodal AI Suite At re:Invent 2024, Amazon Web Services (AWS) launched Nova, a comprehensive suite of generative AI models designed for enterprise applications. The line
December 3, 2024
Nvidia Announces New Generative AI Model for Audio
By Betsy Burton Nvidia Announces New Generative AI Model for Audio November 24, 2024, Nvidia announced via blog Fugatto, a generative AI model for audio processing. While a specific release date is p
November 27, 2024
Google Search to Comply with EU’s Digital Markets Act
By Betsy Burton Google Search to Comply with EU's Digital Markets Act This week Google announced its proposal for additional modifications to its European search results in an ongoing effort to comply with the EU's D
November 25, 2024
What is Agentic AI? – AI Takes the Wheel
What is Agentic AI? Artificial intelligence (AI) is rapidly changing the world around us. From self-driving cars to AI-powered assistants, AI is already having a major impact on our lives. But what happens wheNvidia CEO Jensen Huang: Addressing AI Hallucination Remains Several Years Away
By Adam Pease Nvidia CEO Jensen Huang Has Candidly Acknowledged that Addressing AI Hallucination—a Phenomenon Where AI Fabricates Information—Remains Several Years Away Nvidia CEO Jensen Huang has candidly acknow
November 22, 2024
The Trust Factor: How Managers Can Elevate the Employee Experience
Build Employee Trust: 6 Tips for All Manager Building employee trust is crucial for any successful manager. Employee trust impacts everything from productivity and employee satisfaction to company culture. When emploWhat Is Custom Software Development?
What Is Custom Software Development? Businesses often face unique challenges that require tailored technology solutions. Custom software development is the process of designing, creating, and deploying software solution
November 21, 2024
Microsoft Ignite 2024 Part II: Microsoft Copilot: New AI Agents and Automates Repetitive Tasks
By Jim Lundy Microsoft Ignite 2024 Part II: Microsoft Copilot: New AI Agents and Automates Repetitive Tasks This blog is part of our Microsoft Ignite 2024 Coverage. Microsoft is stepping on the gas when it
November 20, 2024
Microsoft Windows 365 Link Tries but Fails to Copy the Apple Mac Mini
By Jim Lundy Microsoft Windows 365 Link Tries but Fails to Copy the Apple Mac Mini This blog overviews the recent announcement of the Windows 365 Link device and offers our analysis. Notably, we also compare and coHPE GreenLake Takes On Hybrid Cloud Market
By Betsy Burton HPE GreenLake Takes On Hybrid Cloud Market This week, HPE announced it is aggressively expanding GreenLake's capabilities and partnerships. Recent announcements include support for third-party infr
November 19, 2024
The Rise of AI Voice Cloning: A Growing Ethical and Security Concern
By Adam Pease The Rise of AI Voice Cloning: A Growing Ethical and Security Concern AI voice cloning technology has evolved to replicate human speech with astonishing realism, capturing even subtle emotional cues.
November 15, 2024
Cisco Tackles the AI Data Center Challenge with New UCS Servers and AI PODs
By Jim Lundy Cisco Tackles the AI Data Center Challenge with New UCS Servers and AI PODs Overview: Cisco held its Partner Summit and unveiled new products that are ready for the growing demand for AI Data Centers.Google AI: Google Shakes Up the AI Agent Platform Market with its Customer Engagement Suite
By Jim Lundy Google Shakes Up the AI Agent Platform Market with its Customer Engagement Suite: Google AI Overview Google recently announced its Customer Engagement Suite with Google AI, a new application that combinesGoogle Takes the Fight to Apple’s Home Turf with Gemini App for iPhone
By Jim Lundy Google Takes the Fight to Apple's Home Turf with Gemini App for iPhone The dream of the Smart Phone becoming a true assistant is getting closer to reality. Google has launched a dedicated Gemin
November 14, 2024