June 21, 2019
Blogs
Are Mergers And Acquisitions In the Tech Sector Stifling Innovation?
by Adrian Bowles With all the mergers and acquisitions (M&A) in the tech sector recently, I think it is important to consider the impact of M&A on innovation. In the US, acquisitions are regulated in order to pr
June 20, 2019
Facebook’s Cryptocurrency, Libra, and Its Potential Effects
by Kalyn Stockman Between instant access to communication and networking, the dozens of business-focused tools, live streaming videos, smartphone integration, and hundreds of other features, what doesn’t Facebook offe
June 14, 2019
Avaya ENGAGE Latin America’s Theme: Shifting to the Intelligent Contact Center
by Ken Dulaney My attendance at the recent Latin America Avaya ENGAGE conference held in Mexico City gave me a chance to revisit the company’s strategy and execution against that strategy to date. Attendance was solid
June 12, 2019
“We Have A Business Strategy, But…”
by Betsy Burton "We have a business strategy but you're not allowed to see it." If I had a dime for the number of times that a business or IT leader told me that this was the response from their executives or strategy
Analytics Wars: Google and Salesforce Versus Microsoft Power BI
by Jim Lundy Within days of Google buying Looker for $2.6 Billion, Salesforce announced it's buying leading analytics provider Tableau for $15.3 Billion in an all stock deal. Why did both firms make a move? Well, the ne
June 5, 2019
Nvidia EGX Platform: The Future of AI & IoT Starts at $99
by Adrian Bowles As a general principle, decision-making is more efficient and effective as you get closer to the source of data or evidence required to support the decision. The old way—with information flowing up a
May 31, 2019
Google Duplex Sounds Like a Human Because a Quarter of the Time, It Is
by Samra Anees In March, Google announced that its digital assistant Google Duplex was rolling out. Soon after in May, Google announced CallJoy, a small business phone that serves as a virtual agent that can answer inbo
May 30, 2019
Cyber Attacks: The Importance of Enterprise Backups
by Betsy Burton and Jim Lundy The US/China trade war continues to escalate with stalled trade talks, plus threats of additional tariffs and on supplies of raw materials. But the ominous statement made most recently in a
May 22, 2019
Google Cuts Off Huawei’s Android License; Huawei Faces US Trade Sanctions as a National Security Threat
by Samra Anees and Jim Lundy In response to the recent blacklisting of Huawei by the US Federal Government, Google has revoked Huawei's Android license. This will be a severe blow for Huawei as it will affect its presen
May 21, 2019
HP Strikes Back: Former Autonomy CFO Sentenced to Jail
by Jim Lundy It is a story you just can't make up. Former Autonomy CFO Sushovan Hussain was convicted in US Federal Court in San Francisco for fraud related to Autonomy's financial practices, fined $4 million, and sente
May 15, 2019
Hiring for Diversity is Great, But Inclusion Is Required
by Betsy Burton During Aragon Research’s Transform Tour in Boston a few weeks back, we held a Women in Technology panel. It was an interesting panel during which the participants spoke about their roles, what it means
May 9, 2019
The Google I/O 2019 Keynote Was a Push to Privacy That We Needed
by Samra Anees With social media and all kinds of mobile devices becoming completely integrated into our lives, there are rising concerns about the privacy surrounding the data that we may or may not know is being colle
Bigtincan Genie Sales Assistant Will Challenge Salesforce
by Jim Lundy We are in the era of shifting from chatbots to real assistants—clearly evident yesterday at Google I/O 19. However, this week in sales, sales engagement platform (SEP) provider Bigtincan launched Genie, a
May 6, 2019
Transform Tour Boston Recap
By Calvin Smith The Transform Tour continued on Thursday, May 2nd where we held our second stop in Boston, MA at the Bostonian Hotel. The briefing featured two analyst presentations (VP of Research Betsy Burton & CE
May 3, 2019
The Missing Focus on User Privacy Issues
by Ken Dulaney The constant drumbeat about protecting one’s privacy solves only part of the problem if it solves any of the issues at all. The act by individuals trying to protect their privacy is a futile act of sear
Google is Launching CallJoy, Its Duplex-Based Phone Operator for Small Businesses
By Samra Anees In March, Google announced that Google Duplex was rolling out; now, Google announces CallJoy, a small business phone that leverages Duplex capabilities to drive efficiency in small businesses. Google's Ca
April 30, 2019
What You Need to Know About Customer Revenue Optimization
By Calvin Smith Aragon Research just published a press release announcing our predictions for the future of customer revenue optimization. So, what is this new market, exactly? What can it do for your sales teams?
April 29, 2019
My Day at Google Next ’19
By Calvin Smith It started with an hour train ride from San Jose Dideron to 4th Street Station, San Francisco. Filled with an appropriate amount of excitement, I was about to attend my first Google Next event. As I pull
April 26, 2019