Video is not only poised to become a dominant content type in the enterprise by the end of 2018, but will revitalize collaboration with remote teams. Remote teams that use video will have better engagement and because of better communications, they will reach a business outcome faster. The same goes for interactions with customers. When you can’t meet face-to-face, HD Video conferencing makes the experience more personal, almost as if you are both in the same room. This research note overviews four key predictions that will impact what your enterprise does with video through year 2022.
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