Identifying Video Surveillance Options For A Retail Client
by Kalyn Stockman
Aragon’s clients range from technology providers to end-user businesses across all industries. Today, in our Client Success Stories series, let’s take a look at how Aragon identified video surveillance options for a retail client, ultimately saving them over $200,000 in consulting fees.
Client Challenge
Old video surveillance systems can pose serious risks to retail vendors, especially due to increased theft and other threats. A client came to us with an outdated surveillance system, feeling pressure to update it quickly but unsure how to get started. Their main need was to be able to monitor what was happening in each store, across multiple locations. There was time pressure and prior to working with Aragon, the client did not have a clear understanding of the market and selection process.
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How Aragon Helped
Aragon worked closely with the client’s CIO to review the security requirements they held, as well as a list of potential providers. Following the first meeting, analysts completed a fifteen-page written inquiry that documented and evaluated five major providers of video platforms, suitable for this client’s specific needs.
During subsequent inquiries with the client, Aragon analysts reviewed the written materials directly with the client and answered any and all of the client’s questions about the provider selection.
Business Outcomes
Aragon analysts responded quickly to the client’s request, delivering the written inquiry within just three business days. The client felt the analysis of providers was extremely detailed and effective and allowed them to fully understand the market.
With this guidance and support from Aragon Research, the client was able to save over $200,000 in consulting fees. The client also was able to save significant time on vendor evaluation. Finally, the client was able to make a final decision on the video surveillance provider that best fit their needs, ultimately fulfilling their initial goal.
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