Natixis Delivers Next-Generation Corporate University, Featuring Video Learning
Author: Jim Lundy Date: August 10, 2015
Topics: Learning, Content Management Research Note Number: 2015-34
Issue: What technologies will be used to capture and share enterprise knowledge?
Issue: How will content management support new technologies such as video?
Issue: How will enterprises leverage the energy and innovation of new millennial workers?
Summary: A leading international financial services enterprise has revamped and rebranded its approach to learning to make it more engaging with richer content, including greater use of video.
Natixis Global Asset Management, S.A. (Natixis) is the corporate investment, insurance and financial services arm of Groupe BPCE, the second-largest banking group in France. It faced a challenge that is familiar to learning and development organizations: how to offer cutting edge training that not only transfers knowledge, but is engaging and fun at the same time. This case study provides the details on how Natixis changed its approach to corporate learning by adding video tutorials and other forms of engaging content.
Introduction
Natixis is one of the largest wealth management firms in the world with over 20 investment firms in the Americas, Europe and Asia. Natixis has $890.0 billion in assets under management as of December 31, 2014.
Natixis Global Asset Management – U.S. Distribution has about 450 workers in the U.S. With a multitalented workforce engaged in many lines of business in an international regulatory environment, the company operates robust learning and training programs for new hires, staff development, cross-training and ongoing regulatory and business process updates.
Historically, Natixis was doing what many learning and development organizations do: delivering most of its training to its internal users with traditional learning techniques. However, recently the company began to realize that its users wanted more: specifically, more video, and particularly more video on demand for just-in-time learning. In response, it has recently added a significant amount of video learning content to its training portfolio.