New Trajectory for Portal Strategy

Author: Mike Anderson                             Date: September 15, 2011

Topic: User Experience and Portals        Research Note Number: 2011-15

Issue: What trends are affecting how information is presented to users?

Summary: User expectations for access, usability, and interaction coupled with exploding mobile and social computing capabilities create pressure on traditional portal strategies. As approaches, tools and user experience options proliferate, enterprises will need a new framework to match approaches and constituents.
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