Predictions for the Digital Workplace, 2015: The Digital Transformation Of The Workplace

Authors: Jim Lundy, David Mario Smith                     Date: December 29, 2014
Topics: Workplace, Digital Business                     Research Note Number: 2014-56

Issue: What are the macro trends affecting the evolution of work?
Issue: How does an enterprise transform itself to become a digital business?

Summary: The digital transformation of the workplace has disrupted old business models and work processes. Business leaders have to respond to the impact of digital technologies on employee and customer strategies.

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Predictions for the Digital Workplace, 2015

  • By YE 2015, 50% of enterprises will retire legacy paper-based processes in favor of those based on digital transaction management (DTM), leading to the emergence of DTM platforms.
  • Through 2018, the CMO role will be the primary driver of technology purchases and the primary influencer of customer engagement strategies.
  • By 2016, collaboration and analytics technologies will turn the Internet of Things (IoT) into a vast real-world data mine.
  • By 2017, 70% of business applications will include predictive analytics.
  • By YE 2016, 20% of enterprise conference rooms will be video-enabled.


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