Three Generations of Presence: Going Beyond Instant Messaging
Author: Jim Lundy Date: August 15, 2011
Topic: Collaboration Research Note Number: 2011-5
Issue: What collaboration technologies and architectures should enterprises leverage?
Planning Assumption: By the end of 2014, presence will be a core part of an overall enterprise collaboration architecture.
Summary: : Presence is poised to break free of instant messaging and become an all-purpose status and availability tool to help people connect in real-time. Enterprises need a strategy that will eventually allow presence to span all enterprise software applications.
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