Web and Video Conferencing: The Hidden TCO Gold Mine
Authors: David Mario Smith, Jim Lundy
Date: July 25, 2014
Research Note Number: 2014-31
Issue: What are the best practices for managing collaboration inside and outside the enterprise?
Summary: Web and video conferencing are on a collision course. Mobility and ease of use are front and center, but the hidden gold mine for enterprises is the TCO savings they can realize by rightsizing their Web and video conferencing platforms.
Organizations are realizing significant savings by moving to cloud-based web and video conferencing options. In comparing the TCO of traditional video conferencing systems vs. software-based web and video conferencing solutions, organizations stand to save between 15% and 50% over 1-3 years. In this research note we discuss how to calculate and understand the TCO of web and video conferencing for optimal savings.