The Changing Role of the Document: The Paper Era is coming to an End 

Authors: Jim Lundy, Mike Anderson                       Date: May 18, 2012

Topics: Content Management   Research Note Number: 2012-11

Issues:

What trends are impacting content and how it is managed?

How will content management technologies and architectures evolve?

Summary: The era of paper-based documents is beginning to wind down. Documents are still the way business is transacted, but with the rise of tablets, video and interactivity, their nature is changing to meet the changing appetites of users and how they communicate.

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