Five Questions and Answers on Digital Transaction Management

Author: Jim Lundy                                                                                  Date: March 26, 2014
Topics: Digital Business, Transaction Management        Research Note Number: 2014-10

Issue: How will enterprises innovate business processes using documented transactions?

Summary: Aragon answers five questions about digital transaction management, a new business category poised to grow to US$30 billion by 2020.


Digital transaction management (DTM) is a new business application category that is poised to grow to $30 billion in revenue by 2020. The main reason for this is the shift from paper to digital processes.

What is DTM?

DTM is a new type of business application that uses cloud-based software and services to digitally manage a wide range of document-centric business processes involving people, documents, data and transactions both inside and outside the firewall.

What’s new about DTM?

DTM focuses on the digital execution of business transactions. Business has been conducted on paper for hundreds of years.  The introduction of DTM finally makes possible what enterprises have been seeking to do for decades: digitize their business processes and significantly reduce the role of paper.

Note: This research note is part of our archived research. To view the latest research and blogs, please visit our Digital Transaction Management page.