What Is Digital Transaction Management?

Digital transaction management (DTM) is one of the easiest on-ramps to digital transformation. It consists of managing document-based transactions in a completely electronic manner.

More importantly, however, DTM is about streamlining business processes—by keeping document processes fully digital, including, but not limited to, the electronic signature. We advise our clients to embrace DTM for three reasons: business automation, faster time to revenue, and overall cost reduction, and help them address the following questions:

  • How can I implement a DTM strategy into my sales process?
  • What are the key trends in DTM and how should I get started with advanced DTM?
  • Who are the DTM providers I should be evaluating, based on my industry security standards?

What is digital transaction management?

By YE 2020, 65% of enterprises will have rearchitected their document processes with a focus on automated creation and routing.
 
- Jim Lundy, CEO and Lead Analyst, The Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018: The Document Revolution

The Future of DTM Includes Content Automation and Blockchain

For B2B enterprises, documents continue to be the currency of conducting business. Therefore, Aragon recommends that enterprises prioritize the automation of document processes in their digital transformation strategies, as these stand to have the greatest impact on business.

Additionally, there are disruptive, new technologies coming online such as blockchain and advanced DTM—what Aragon refers to as workflow and content automation (WCA)—that are paving the way for the future of the DTM market.

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Keep Up and Go Digital: Get Started with DTM

Keep Up and Go Digital: Get Started with DTM

The bottom line is that the fully digital business process is what customers want; plus, businesses will reach outcomes faster, too. It's all about ease of use. While basic eSignatures can dramatically reduce the time it takes to get contracts signed, it will be critical to automate the entire document lifecycle in the future as well.

In this eBook, we'll cover the ins and outs of the maturing DTM market and guide enterprises on where they should start with their digital transformation efforts.

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DTM and Blockchain:
3 Key Areas to Focus On

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Jim Lundy, CEO and Lead Analyst at Aragon Research

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DTM and Blockchain

 

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DTM Research

The Aragon Research Globe for Digital Transaction Management, 2018

The Aragon Research Globe™ for Digital Transaction Management, 2019
December 19, 2018

Summary: Today, we are entering an era where business automation is being understood at a broader level; automating the entire content lifecycle—not just the last step in the process—is where the future of DTM is headed. Read More >

The Aragon Research Visual Forecast for Digital Transaction Management, 2017-2023

The Aragon Research Visual Forecast for Digital Transaction Management, 2017–2023
October 4, 2018

Summary: Digital transaction management emerged in 2014 and since that time, the category has taken off. Today, DTM is a well-established digital business category that both large and small enterprises are adopting in a growing fashion. Read More >

Managing Critical Content in Financial Services

Managing Critical Content in Financial Services
December 13, 2018

Summary: When expanding the overall approach to digitization, managing and protecting documents that are themselves financial assets—such as loans, mortgages, and leases—is essential. This research note discusses the role of asset management (i.e., vaulting) in the evolving DTM market. Read More >

Hot Vendors in Blockchain, 2018

Hot Vendors™ in Blockchain, 2018
September 5, 2018

Summary: Enterprises need to understand the promise of blockchain as an embedded capability and look to understand and leverage it for areas such as smart contracts. Enterprises should look to develop pilot projects, potentially through one of these four Hot Vendors in Blockchain for 2018. Read More >

Dropbox Buys HelloSign; Moves Beyond Cloud Content Management Into DTM

Dropbox Buys HelloSign; Moves Beyond Cloud Content Management Into DTM
January 29, 2019

First Cut: With more content moving to digital transaction management (DTM), the content management market is shifting to provide DTM capabilities. Read More >

Vasco Rebrands as OneSpan, Acquires Dealflo

Vasco Rebrands as OneSpan, Acquires Dealflo
May 31, 2018

DTM and digital identity provider Vasco is acquiring Dealflo, rebranding as OneSpan, and adding AI to their trusted identity platform. Read More >

Conga Adds eSignatures and Buys Octiv – The New Race for Workflow and Content Automation

Conga Adds eSignatures and Buys Octiv: The New Race for Workflow and Content Automation
June 14, 2018

First Cut: Ending its partnerships with Adobe and DocuSign, Conga adds its new DTM offering CongaSign to its content automation platform. Read More >

Blockchain 101: Getting Started with Smart Contracts

Blockchain 101: Getting Started with Smart Contracts
May 3, 2018

With the ubiquity of blockchain and cryptocurrency talk, it is no surprise that many enterprises want to learn more about it or deploy a blockchain pilot. Read More >