What Is Digital Transaction Management?

Digital transaction management (DTM) is one of the easiest on-ramps to digital transformation. It consists of managing document-based transactions in a completely electronic manner.

More importantly, however, DTM is about streamlining business processes—by keeping document processes fully digital, including, but not limited to, the electronic signature. We advise our clients to embrace DTM for three reasons: business automation, faster time to revenue, and overall cost reduction, and help them address the following questions:

  • How can I implement a DTM strategy into my sales process?
  • What are the key trends in DTM and how should I get started with advanced DTM?
  • Who are the DTM providers I should be evaluating, based on my industry security standards?
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By YE 2020, 65% of enterprises will have rearchitected their document processes with a focus on automated creation and routing.
– Jim Lundy, CEO and Lead Analyst, The Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018: The Document Revolution
Documents - Digital Transaction Management

The Future of DTM Includes Content Automation and Blockchain

For B2B enterprises, documents continue to be the currency of conducting business. Therefore, Aragon recommends that enterprises prioritize the automation of document processes in their digital transformation strategies, as these stand to have the greatest impact on business.

Additionally, there are disruptive, new technologies coming online such as blockchain and advanced DTM—what Aragon refers to as workflow and content automation (WCA)—that are paving the way for the future of the DTM market.


Featured eBook

new dtm ebook 2 - Digital Transaction Management

Keep Up and Go Digital: Get Started with DTM

The bottom line is that the fully digital business process is what customers want; plus, businesses will reach outcomes faster, too. It's all about ease of use. While basic eSignatures can dramatically reduce the time it takes to get contracts signed, it will be critical to automate the entire document lifecycle in the future as well.

In this eBook, we'll cover the ins and outs of the maturing DTM market and guide enterprises on where they should start with their digital transformation efforts.


Free Webinar

DTM and Blockchain: 3 Key Areas to Focus On


With: Jim Lundy, CEO and Lead Analyst at Aragon Research

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Complimentary Infographic

Latest Trends in Digital Transaction Management

This infographic outlines 5 recent digital transaction management trends that can be leveraged to benefit your business.

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The Aragon Research Technology Arc for Digital Transaction Management and Enterprise Content, 2020

This report will help you identify important technologies, choose which technologies to monitor, and determine the potential benefits of each.

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The Aragon Research Globe for Digital Transaction Management, 2020

Transforming paper processes can provide one of the fastest ways to digitize customer-facing processes that involve contracts. This 2020 Aragon Research Globe evaluates 20 major DTM providers.

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The Aragon Research Technology Arc for Digital Transaction Management and Enterprise Content Platforms, 2019

The third edition of this report features 52 technology profiles that are split between the emerging, adopting, and mature arcs.


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Hot Vendors in Digital Transaction Management, 2019

Summary: Today, Enterprises face growing pressures to become fully digital, especially around document-based transactions. This Research Note analyzes four Digital Transaction Management vendors who are making a difference.

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Wolters Kluwer to Buy DTM Provider eOriginal for $279M

This deal was announced via press release. This blog analyzes some of the reasons for the sale.

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5 Use Cases Of How Digital Transaction Management Drives Business Continuity 

This blog will walk you through 5 cases of how DTM is creating business continuity in the COVID-19 era.

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DocuSign Dives Into Content Analytics with Seal Software Acquisition 

The two companies already have a history; DocuSign partnered with Seal 2 years ago. But today’s deal is a full buyout. This blog analyzes key aspects of the deal.

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Improve User Experience With Biometric Signatures

Discover the types of biometrics signatures, and learn why your business should consider deploying biometric signatures for the purchasing of products, apps, and other services

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