Digital Transaction Management
What Is Digital Transaction Management?
Digital transaction management (DTM) is one of the easiest on-ramps to digital transformation. It consists of managing document-based transactions in a completely electronic manner.
More importantly, however, DTM is about streamlining business processes—by keeping document processes fully digital, including, but not limited to, the electronic signature. We advise our clients to embrace DTM for three reasons: business automation, faster time to revenue, and overall cost reduction, and help them address the following questions:
- How can I implement a DTM strategy into my sales process?
- What are the key trends in DTM and how should I get started with advanced DTM?
- Who are the DTM providers I should be evaluating, based on my industry security standards?
- Jim Lundy, CEO and Lead Analyst, The Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018: The Document Revolution
The Future of DTM Includes Content Automation and Blockchain
For B2B enterprises, documents continue to be the currency of conducting business. Therefore, Aragon recommends that enterprises prioritize the automation of document processes in their digital transformation strategies, as these stand to have the greatest impact on business.
Additionally, there are disruptive, new technologies coming online such as blockchain and advanced DTM—what Aragon refers to as workflow and content automation (WCA)—that are paving the way for the future of the DTM market.
Keep Up and Go Digital: Get Started with DTM
The bottom line is that the fully digital business process is what customers want; plus, businesses will reach outcomes faster, too. It's all about ease of use. While basic eSignatures can dramatically reduce the time it takes to get contracts signed, it will be critical to automate the entire document lifecycle in the future as well.
In this eBook, we'll cover the ins and outs of the maturing DTM market and guide enterprises on where they should start with their digital transformation efforts.
The Aragon Research Globe™ for Digital Transaction Management, 2019
December 19, 2018
Summary: Today, we are entering an era where business automation is being understood at a broader level; automating the entire content lifecycle—not just the last step in the process—is where the future of DTM is headed. Read More >
Summary: Digital transaction management emerged in 2014 and since that time, the category has taken off. Today, DTM is a well-established digital business category that both large and small enterprises are adopting in a growing fashion. Read More >
Managing Critical Content in Financial Services
December 13, 2018
Summary: When expanding the overall approach to digitization, managing and protecting documents that are themselves financial assets—such as loans, mortgages, and leases—is essential. This research note discusses the role of asset management (i.e., vaulting) in the evolving DTM market. Read More >
Hot Vendors™ in Blockchain, 2018
September 5, 2018
Summary: Enterprises need to understand the promise of blockchain as an embedded capability and look to understand and leverage it for areas such as smart contracts. Enterprises should look to develop pilot projects, potentially through one of these four Hot Vendors in Blockchain for 2018. Read More >
First Cut: With more content moving to digital transaction management (DTM), the content management market is shifting to provide DTM capabilities. Read More >
First Cut: Ending its partnerships with Adobe and DocuSign, Conga adds its new DTM offering CongaSign to its content automation platform. Read More >
With the ubiquity of blockchain and cryptocurrency talk, it is no surprise that many enterprises want to learn more about it or deploy a blockchain pilot. Read More >