What Is Digital Transaction Management?

digital transaction management aragon research - Digital Transaction Management

Digital transaction management (DTM) is one of the easiest on-ramps to digital transformation. It consists of managing document-based transactions in a completely electronic manner.

More importantly, however, DTM is about streamlining business processes—by keeping document processes fully digital, including, but not limited to, the electronic signature. We advise our clients to embrace DTM for three reasons: business automation, faster time to revenue, and overall cost reduction, and help them address the following questions:

  • How can I implement a DTM strategy into my sales process?
  • What are the key trends in DTM and how should I get started with advanced DTM?
  • Who are the DTM providers I should be evaluating, based on my industry security standards?

Recent Research


The Aragon Research Globe for Digital Transaction Management, 2022

The DTM Globe examines 20 major providers who are helping to digitize both customer and employee transactions.

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The Aragon Research Globe for Digital Transaction Management, 2021

The DTM Globe examines 21 major providers who are helping to digitize both customer and employee transactions.

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The Aragon Research Technology Arc for Digital Transaction Management and Enterprise Content, 2020

This report will help you identify important technologies, choose which technologies to monitor, and determine the potential benefits of each.

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The Aragon Research Globe for Digital Transaction Management, 2020

Transforming paper processes can provide one of the fastest ways to digitize customer-facing processes that involve contracts. This 2020 Aragon Research Globe evaluates 20 major DTM providers.

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To view all of our research on Digital Transaction Management visit our DTM Index >

Related Content


Documents - Digital Transaction Management

COVID-19 Accelerates the Shift to Digital Document Processes

Digital transformation for many businesses had already begun when COVID-19 hit, but the pandemic accelerated the shift and made it much more urgent as remote work increased. Enterprises are seeking business methods that are seamless and efficient, and can be done from anywhere. Document processes are one of the processes that enterprises must consider digitally transforming and taking online.


Featured eBook

new dtm ebook 2 - Digital Transaction Management

Keep Up and Go Digital: Get Started with DTM

The bottom line is that the fully digital business process is what customers want; plus, businesses will reach outcomes faster, too. It's all about ease of use. While basic eSignatures can dramatically reduce the time it takes to get contracts signed, it will be critical to automate the entire document lifecycle in the future as well.

In this eBook, we'll cover the ins and outs of the maturing DTM market and guide enterprises on where they should start with their digital transformation efforts.


Free Webinar

DTM and Blockchain: 3 Key Areas to Focus On


With: Jim Lundy, CEO and Lead Analyst at Aragon Research

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Complimentary Infographic

Latest Trends in Digital Transaction Management

This infographic outlines 5 recent digital transaction management trends that can be leveraged to benefit your business.

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Recent Blogs


Box Buys SignRequest, Puts DocuSign and DropBox on Notice 

Box offers content management solutions, and with this purchase, it expands the scope of its product offering with a new DTM solution it will call Box Sign. In this blog, we discuss the acquisition and its implications for the market.

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Three Digital Transaction Management Trends to Watch

There are three digital transaction management technologies to keep your eye on that can be a game changer with security and efficiency. In this blog we will dive into each each one.

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Wolters Kluwer to Buy DTM Provider eOriginal for $279M

This deal was announced via press release. This blog analyzes some of the reasons for the sale.

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5 Use Cases Of How Digital Transaction Management Drives Business Continuity 

This blog will walk you through 5 cases of how DTM is creating business continuity in the COVID-19 era.

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