Unified Communications and Collaboration
With the modern, global workplace being increasingly disconnected due to differences in time and location, the need for effective Unified Communications and Collaboration is greater than ever. Legacy applications and analog processes are no longer delivering the outcomes that business users want in the digital era.
More than anything, enterprises are seeking better and faster communications and collaboration tools. Today, it is an imperative to be able to offer voice, video, and mobile, and Unified Communications and Collaboration is filling this need.
- How can I incorporate video into my collaboration strategy?
- Who are the UCC providers I should be evaluating?
- How can I measure the effectiveness of new communications and collaboration technologies?
The Aragon Research Globe™ for Web and Video Conferencing, 2017
December 6, 2017
Summary: This report examines 22 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >
Summary: Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing to increase productivity. This research note reviews 52 technologies and products. Read More >
Hot Vendors in Digital Communications, 2017
September 6, 2017
Summary: The need to take traditional communications and collaboration capabilities, make them digital, and deliver them as part of an integrated business experience is what the market is asking for. Aragon identifies six Hot Vendors in Digital Communications. Read More >
Summary: The market for communications is shifting to one in which multi-modal interactions will become the norm. This research note is a market evaluation tool that examines 14 major providers in the UCC market. Read More >
IBM Launches Watson Workspace Plus, Partners with Zoom
March 20, 2018
With IBM's announcement of Watson Workspace Plus and partnership with Zoom, enhanced video capabilities include screen sharing, white boarding, recording, meeting size options for up to 200 participants, and more. Read More >
Five9 Revenue Growth Milestone – Cloud at the Center
March 2, 2018
Part of the reason for the success at Five9 is the Cloud CC platform that has regular releases, a strong sales organization, and the overall market shift to Cloud. Read More >
Avaya Buys Spoken Communications and Dives Into Cloud
January 30, 2018
Avaya recently announced that it was acquiring Spoken Communications, a Cloud Contact Center provider. This blog summarizes some of the key findings of the deal and the impact on Avaya and its customers. Read More >