With the modern, global workplace being increasingly disconnected due to differences in time and location, the need for effective Unified Communications and Collaboration is greater than ever. Legacy applications and analog processes are no longer delivering the outcomes that business users want in the digital era.

More than anything, enterprises are seeking better and faster communications and collaboration tools. Today, it is an imperative to be able to offer voice, video, and mobile, and Unified Communications and Collaboration is filling this need.

  • How can I incorporate video into my collaboration strategy?
  • Who are the UCC providers I should be evaluating?
  • How can I measure the effectiveness of new communications and collaboration technologies?

Unified Communications and Collaboration

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May 18, 2018

Redefine the Communications Equation with People-Centric Collaboration

With:
Jim Lundy, Founder, CEO, and Lead Analyst at Aragon Research

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UCC Research

The Aragon Research Globe™ for Unified Communications and Collaboration, 2018: Shifting to People Centric Collaboration

The Aragon Research Globe™ for Unified Communications and Collaboration, 2018: Shifting to People Centric Collaboration
April 5, 2018

Summary: This research note identifies the new elements of UCC and the shift toward people-centric collaboration during a transitional period for the UCC market. Read More >

Hot Vendors in Digital Communications, 2017

Hot Vendors in Digital Communications, 2017
September 6, 2017

Summary: The need to take traditional communications and collaboration capabilities, make them digital, and deliver them as part of an integrated business experience is what the market is asking for. Aragon identifies six Hot Vendors in Digital Communications. Read More >

The Aragon Research Globe™ for Web and Video Conferencing, 2017

The Aragon Research Globe for Web and Video Conferencing, 2017
December 6, 2017

Summary: This report examines 22 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >

Technology Arc for Collaboration and Communications, 2017

The Aragon Research Technology Arc™ for Collaboration and Communications, 2017
April 10, 2017

Summary: Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing to increase productivity. This research note reviews 52 technologies and products. Read More >

Cisco Launches Customer Journey Platform, Doubles Down for Contact Center

Cisco Launches Customer Journey Platform, Doubles Down for Contact Center
May 1, 2018

First Cut: Cisco's new Customer Journey Platform (CJP) integrates automation and supports multi-channel communication with customers. Read More >

Cisco Copies Microsoft by Rebranding Spark as Webex Teams

Cisco Copies Microsoft by Rebranding Spark as Webex Teams
April 18, 2018

This blog highlights Cisco's rebranding of its mobile messaging service and the war that the company is waging on multiple fronts involving voice, messaging, and meetings. Read More >

Google Enhances G Suite with AI: 3 Things You Should Know

Google Enhances G Suite with AI: 3 Things You Should Know
April 30, 2018

The new G Suite enhancements are designed to improve work collaboration, communication, and security. This fits in well with the fast-paced, multimodal work approach most of us subscribe to daily. Read More >

IBM Launches Watson Workspace Plus, Partners with Zoom

IBM Launches Watson Workspace Plus, Partners with Zoom
March 20, 2018

With IBM's announcement of Watson Workspace Plus and partnership with Zoom, enhanced video capabilities include screen sharing, white boarding, recording, meeting size options for up to 200 participants, and more. Read More >

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