The Aragon Research Globe™ for Video Conferencing, 2021

Examine 21 major providers in the video conferencing market.

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The 2021 Aragon Research Globe TM for Video Conferencing examines 21 major providers in a market that has become one of the most sought-after technologies to enable hybrid work. As demand for video conferencing grows, it is also a market that is in a transition. The new focus is on intelligent video platforms.

The providers evaluated in this Globe report include: Adobe, Avaya, BlueJeans, Cisco, Fuze, Google, Dialpad, Lifesize, LogMeIn, MediaPlatform, Microsoft, Panopto, Pexip, PGi, Poly, Qumu, RingCentral, TrueConf, uStudio, Vbrick, and Zoom.


2020 will be remembered as the year that video conferencing overtook audio conferencing as the preferred communications interface for people to connect and meet. The pandemic is what was the catalyst that caused this but now there's no going back. For enterprises, the great news is that nearly every provider of video conferencing enhanced their offering this makes the market more competitive than it was before and it means there's more strong product offerings to select from than before.

With hybrid work becoming the new normal, many associates will always work remotely. Due to this, wedding video conferencing has a bright future and we expect many enterprises to leverage multiple products, given the sheer number of internal and external meetings that need to take place. In this eighth edition of the Aragon Research Globe for Video Conferencing, we overview 21 major providers in the market that is in a transition to what Aragon calls intelligent video platforms.

Research Note Details

Topic: Video Conferencing
Issue: Who are the providers of video conferencing and how will they evolve?
Research Note Number: 2021-14

Length: 37 pages
File Size: 2.5 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research


Jim Lundy

Jim Lundy, CEO and Lead Analyst

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