One of the first things enterprises must do to improve business processes is identify and migrate workflows away from paper-based systems. Workflow and Content Automation (WCA) is a new enterprise software category for automating business workflows, document processes, and transactions.

WCA technologies can automate workflows and produce intelligent documents with valuable data analytics that make businesses more productive. We help our clients choose WCA solutions that accelerate how quickly information flows between enterprises, people, and important business systems to accelerate process cycle times and increase accuracy.

Workflow and Content Automation business systems

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March 22, 2018

Race to Revenue:
Adding Intelligence to Your Workflow and Content Automation

Jim Lundy, Founder, CEO and Lead Analyst at Aragon Research
Matt Fleckenstein, CMO at Nintex

Workflow and Content Automation Research


November 7, 2017

Summary: Nintex is well positioned to take advantage of the shift to more automated content solutions and platforms. Automating processes is a critical step to becoming a fully digital enterprise. Aragon provides a SWOT analysis facing Nintex. Read More >

Hot Vendors in Modern Content Management

Hot Vendors in Modern Content Management, 2017
September 19, 2017

Summary: The lack of innovation from existing ECM providers is one of the reasons we see new platforms coming online. The content needs of the enterprise are continuing to change and Modern Content Management platforms are responding to this demand. Read More >

Hot Vendors in Digital Transaction Management, 2017

Hot Vendors in Digital Transaction Management, 2017
June 29, 2017

Summary: Employing DTM is an imperative for enterprises that want to become fully digital. It provides one of the easiest transformations and has one of the largest impacts in an enterprise. This research note identifies four Hot Vendors in Digital Transaction Management. Read More >

Workflow and Content Automation platforms summarized: applications, managing content, and Customer Communication Management.

Workflow and Content Automation (WCA) - The First Step to Eliminating Paper and Going Digital
August 22, 2017

Summary: WCA platforms can automate workflows and produce intelligent documents with process analytics. Aragon analysts believe that automating content processes is the next step beyond static documents. Read More >

Workflow and Content Automation Blogs

Amazon Makes a Major Move into Content Analytics

Amazon Makes a Major Move Into Content Analytics
December 4, 2017

Amazon has clearly bet on Content Analytics and is pushing the envelope in Video and Voice Analytics—two major tenants of the overall Intelligent Content Analytics market. Read More >

automating document processes framework diagram

HelloSign and Intelledox Raise Millions to Power Workflow and Content Automation
June 13, 2017

Workflow and Content Automation (WCA) has emerged from the larger DTM market and Aragon shares why investors are looking at this new breakout category. Read More >

Content Analytics podcast aragon live microphone

The Rise of Content Analytics
September 13, 2017

Podcast: In this episode of Aragon Live, CEO and Lead Analyst Jim Lundy discusses a new category that goes beyond traditional Enterprise Content Management (ECM) called Intelligent Content Analytics (ICA). Listen Here >

Process and Workflow Disrupt Traditional BPM Market

Process and Workflow Disrupt Traditional BPM Market
March 30, 2017

It seems that the BPM gurus are lamenting that the traditional BPM market is not growing at an explosive rate. These experts are debating what to rename the BPM market all the while process is exploding. Read More >