The Aragon Research Globe for Workflow and Content Automation, 2020

Workflow and content automation (WCA) is becoming a key plank in digital transformation. The reason for this has to do with the speed that can be obtained in executing business processes when enterprises can automate the creation and routing of content and eliminate the old manual processes that slow down productivity. WCA platforms are becoming smarter and are powering a number of new enterprise applications that completely automate old forms-based processes. WCA solutions accelerate the rate at which information flows between enterprises, people, and important business systems to shorten process cycle times and increase accuracy.