Refine Your Enterprise's Collaboration Strategy
Collaboration is a primary business requirement for enterprises of all sizes.
In a global workforce, the best collaboration tools provide real-time capabilities to allow for more transparency and immediacy when collaborating, which in turn, unleashes the potential for increased productivity. These tools also leverage predictive and cognitive capabilities to enhance social collaboration and to obtain deeper analytics about people.
We advise our clients on their enterprise collaboration strategy and on the technology decisions that will factor into making their strategy more effective.
Team Collaboration Speeds Up Enterprise Outcomes
Mobile messaging—what we refer to as team collaboration—is poised to challenge email as the top communication method in the workplace.
In the digital era's focus on outcomes, email is no longer equipped to handle the immediate needs of the enterprise. Buyers want to be able to communicate quickly for conducting a transaction and at the same time, managers and their team must be able to take action. Team collaboration enables both aspects of customer journeys and promotes more efficient experiences.
Additionally, given the rise of conversational AI, we expect to see team collaboration grow quickly as a category.
Your Guide to Modern Communications and Collaboration
At the heart of the digital workplace is how people communicate with each other and how they work together to solve business problems. Unified communications and collaboration (UCC) is a market and set of technologies that has emerged from unified communications (UC) to incorporate real-time and asynchronous collaboration capabilities into one suite.
The UCC market is starting to make people a priority and putting them at the center of the UCC, which Aragon calls people-centric collaboration— at its core, it means being able to seamlessly switch to the right method of interacting with others.
This eBook will delve into the modern UCC platform and the key components of people-centric collaboration.
The Aragon Research Globe for Digital Work Hubs, 2020
The rise of the digital work hub—which promotes engagement throughout the enterprise and ecosystem—is the new way forward. This Aragon Research Globe identifies and evaluates 18 providers in this emerging category.
Hot Vendors in Web and Video Conferencing, 2019
With cloud continuing to drive new use cases and innovation, visual collaboration has become a strategic way to enhance the overall customer journey. Aragon identifies 4 Hot Vendors who are making a difference.
The Aragon Research Globe in Team Collaboration, 2019
Team collaboration is on the rise and becoming a go-to element of modern digital work. The fourth annual Globe report examines 18 major providers in a market that is shifting its focus to automated collaboration methods.
Hot Vendors in Team Collaboration, 2019
Team collaboration is becoming a larger priority in the enterprise as users shift their attention away from collaborating via email. In this note, Aragon identifies four new vendors in the team collaboration market for 2019.
Cisco Doubles Down on AI with Cognitive Collaboration
CEO and Lead Analyst Jim Lundy explores the potential impact of Cisco's People Insights and what it means for their overall artificial intelligence strategy.
Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice
Zoom is one of the few video conferencing providers to go public in the last 20 years. Here are some of the key takeaways from its filing.
Team Collaboration: What It Is and Why It Is Growing Rapidly
This blog discusses "team collaboration," previously called mobile collaboration, and explains why it is creating a shift in the workplace.
Zoom's Mac Security Problem and a Fast Response
Zoom installs a server on Macs was a shocking revelation. This raises questions about Zoom in the enterprise and its overall focus on security.