Refine Your Enterprise's Collaboration Strategy

Collaboration is a primary business requirement for enterprises of all sizes.

In a global workforce, the best collaboration tools provide real-time capabilities to allow for more transparency and immediacy when collaborating, which in turn, unleashes the potential for increased productivity. These tools also leverage predictive and cognitive capabilities to enhance social collaboration and to obtain deeper analytics about people.

We advise our clients on their enterprise collaboration strategy and on the technology decisions that will factor into making their strategy more effective.

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How can your organization improve collaboration?
People-centric collaboration is about seamless collaboration.

Team Collaboration Speeds Up Enterprise Outcomes

Mobile messaging—what we refer to as team collaboration—is poised to challenge email as the top communication method in the workplace.

In the digital era's focus on outcomes, email is no longer equipped to handle the immediate needs of the enterprise. Buyers want to be able to communicate quickly for conducting a transaction and at the same time, managers and their team must be able to take action. Team collaboration enables both aspects of customer journeys and promotes more efficient experiences.

Additionally, given the rise of conversational AI, we expect to see team collaboration grow quickly as a category.

Your Guide to Modern Communications and Collaboration

At the heart of the digital workplace is how people communicate with each other and how they work together to solve business problems. Unified communications and collaboration (UCC) is a market and set of technologies that has emerged from unified communications (UC) to incorporate real-time and asynchronous collaboration capabilities into one suite.

The UCC market is starting to make people a priority and putting them at the center of the UCC, which Aragon calls people-centric collaboration— at its core, it means being able to seamlessly switch to the right method of interacting with others.

This eBook will delve into the modern UCC platform and the key components of people-centric collaboration.

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Complimentary Infographic

10 Major Trends Impacting Communications and Collaboration

Learn more about the key trends affecting the communications and collaboration market by reading the full infographic.

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Collaboration Research

Hot Vendors 2019 in Team Collaboration

Hot Vendors in Team Collaboration, 2019
June 19, 2019

Summary: Team collaboration is becoming a larger priority in the enterprise as users shift their attention away from collaborating via email. Aragon identifies four new team collaboration vendors for 2019. Read More >

The Aragon Research Globe™ for Web and Video Conferencing, 2017

The Aragon Research Globe™ for Web and Video Conferencing, 2017
January 24, 2019

Summary: This report examines 20 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >

aragon research technology arc for communications and collaboration

The Aragon Research Technology Arc for Communications and Collaboration, 2019
March 29, 2019

Summary: We are seeing a shift from traditional collaboration and communications to people-centric collaboration, in which opportunities for interactions expand and can be deployed from mobile devices. Read More >

Hot Vendors™ in Team Collaboration, 2018

Hot Vendors™ in Team Collaboration, 2018
October 19, 2018

Summary: Mobile messaging—what we refer to as team collaboration—is challenging email as the first point of contact in the workplace due to the faster and more global workforce. This research note highlights three enterprise-focused team collaboration providers. Read More >

Collaboration Blogs

cisco doubles down on AI

Cisco Doubles Down on AI with Cognitive Collaboration
July 9, 2019

CEO and Lead Analyst Jim Lundy explores the potential impact of Cisco's People Insights and what it means for their overall artificial intelligence strategy. Read More >

zoom puts UCC industry on notice

Zoom Powers Up for 2019 IPO And Puts UCC Industry On Notice 
April 2, 2019

Zoom is one of the few video conferencing providers to go public in the last 20 years. Here are some of the key takeaways from its filing. Read More >

zoom mac security problem

Zoom's Mac Security Problem and a Fast Response
July 10, 2019

Zoom installs a server on Macs was a shocking revelation. This raises questions about Zoom in the enterprise and its overall focus on security. Read More >

Team Collaboration: What It Is and Why It Is Growing Rapidly

Team Collaboration: What It Is and Why It Is Growing Rapidly
October 19, 2018

This blog discusses the term "team collaboration," which we've previously called mobile collaboration, and Gartner has called workstream collaboration, in addition to overviewing the shift toward team collaboration in the workplace. Read More >