Refine Your Enterprise's Collaboration Strategy
Collaboration is a primary business requirement for enterprises of all sizes.
In a global workforce, the best collaboration tools provide real-time capabilities to allow for more transparency and immediacy when collaborating, which in turn, unleashes the potential for increased productivity. These tools also leverage predictive and cognitive capabilities to enhance social collaboration and to obtain deeper analytics about people.
We advise our clients on their enterprise collaboration strategy and on the technology decisions that will factor into making their strategy more effective.
The Rise of People-Centric Collaboration
For 2018, the focus will be on putting people at the center of collaboration—called people-centric collaboration—and giving people the ability to seamlessly switch to the right method of interacting with others. The vision for people-centric collaboration is to have a communications digital assistant (i.e., an AI chatbot) with the ability to help schedule or begin a call, start recording, schedule and launch meetings, make adjustments for any encountered errors, or other commands.
Learn more about the recent trends affecting people-centric collaboration by downloading your free infographic.
Jim Lundy, CEO and Lead Analyst at Aragon Research
People-centric collaboration allows for calls that are both voice-based and video-based; it enables meetings with users and rooms; it is about the shift from instant messaging to mobile messaging.
View this on-demand webinar with Aragon CEO Jim Lundy to learn more about key technological trends driving the evolution of the collaboration market.
Summary: This note discusses the evolving technologies—from open APIs, to AI chatbots, to WebRTC, and more—that enterprises should look to monitor to improve collaboration and drive business outcomes. Read More >
Summary: As voice, video, messaging, and collaboration offerings become more intelligent, a shift to people-centric collaboration marks this transitional period for the UCC market. Read More >
Summary: As messaging becomes more vital in day-to-day work, mobile collaboration has become a de facto part of a broader collaboration and communications offering. This research note evaluates 19 major mobile collaboration providers. Read More >
The Aragon Research Globe for Web and Video Conferencing, 2017
December 6, 2017
Summary: This report examines 22 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >
Three Trends Driving the Rise of Digital Work Hubs
August 21, 2018
To support the geographically distributed workforce, digital work hubs enable knowledge workers to seamlessly collaborate, share files, and communicate across various devices. In the digital and mobile era, Aragon expects this market to continue to grow. Read More >
Google Enhances G Suite with AI: 3 Things You Should Know
April 30, 2018
New G Suite enhancements improve work collaboration, communication, and security, fitting in with the multimodal work approach most of us subscribe to on a daily basis. Read More >
With teams turning to messaging as their first communication touchpoint, digital work hubs are proving to be the future of cohesive collaboration. With the mobile collaboration market becoming more crowded, Atlassian has decided to partner with Slack. Read More >
Cisco Copies Microsoft by Rebranding Spark as Webex Teams
April 18, 2018
In the battle of the teams, Cisco's mobile messaging service, Cisco Spark, will be rebranded as Webex Teams. Sound familiar? Cisco is copying Microsoft. This blog overviews the rebranding and Cisco's multi-front war. Read More >