Refine Your Enterprise's Collaboration Strategy
Collaboration is a primary business requirement for enterprises of all sizes.
In a global workforce, the best collaboration tools provide real-time capabilities to allow for more transparency and immediacy when collaborating, which in turn, unleashes the potential for increased productivity. These tools also leverage predictive and cognitive capabilities to enhance social collaboration and to obtain deeper analytics about people.
We advise our clients on their enterprise collaboration strategy and on the technology decisions that will factor into making their strategy more effective.
The Rise of People-Centric Collaboration
For 2018, the focus will be on putting people at the center of collaboration—called people-centric collaboration—and giving people the ability to seamlessly switch to the right method of interacting with others. The vision for people-centric collaboration is to have a communications digital assistant (i.e., an AI chatbot) with the ability to help schedule or begin a call, start recording, schedule and launch meetings, make adjustments for any encountered errors, or other commands.
Learn more about the recent trends affecting people-centric collaboration by downloading your free infographic.
Jim Lundy, Founder, CEO, and Lead Analyst at Aragon Research
People-centric collaboration allows for calls that are both voice-based and video-based; it enables meetings with users and rooms; it is about the shift from instant messaging to mobile messaging.
View this on-demand webinar with Aragon CEO Jim Lundy to learn more about key technological trends driving the evolution of the collaboration market.
Summary: As messaging becomes more vital in day-to-day work, Mobile Collaboration has become a de facto part of a broader collaboration and communications offering. This research note evaluates 19 major Mobile Collaboration providers. Read More >
The Aragon Research Globe for Web and Video Conferencing, 2017
December 6, 2017
Summary: This report examines 22 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >
Summary: As voice, video, messaging, and collaboration offerings become more intelligent, a shift to people-centric collaboration marks this transitional period for the UCC market. Read More >
Hot Vendors in Digital Communications, 2017
September 9, 2017
Summary: As the digital enterprise comes online, the demand for more sophisticated and integrated communications will increase. Aragon identifies six Hot Vendors in Digital Communications helping the enterprise provide a more integrated business experience. Read More >
First Cut: Cisco's new Customer Journey Platform (CJP) integrates automation and supports multi-channel communication with customers. Read More >
Cisco Copies Microsoft by Rebranding Spark as Webex Teams
April 18, 2018
Cisco's mobile messaging service, Cisco Spark, will be rebranded as Webex Teams. One could argue that Cisco just copied Microsoft, which is true. Read More >
Google Enhances G Suite with AI: 3 Things You Should Know
April 30, 2018
New G Suite enhancements improve work collaboration, communication, and security, fitting in with the multimodal work approach most of us subscribe to on a daily basis. Read More >