Refine Your Enterprise's Collaboration Strategy
Collaboration is a primary business requirement for enterprises of all sizes.
In a global workforce, the best collaboration tools provide real-time capabilities to allow for more transparency and immediacy when collaborating, which in turn, unleashes the potential for increased productivity. These tools also leverage predictive and cognitive capabilities to enhance social collaboration and to obtain deeper analytics about people.
We advise our clients on their enterprise collaboration strategy and on the technology decisions that will factor into making their strategy more effective.
Team Collaboration Speeds Up Enterprise Outcomes
Mobile messaging—what we refer to as team collaboration—is poised to challenge email as the top communication method in the workplace.
In the digital era's focus on outcomes, email is no longer equipped to handle the immediate needs of the enterprise. Buyers want to be able to communicate quickly for conducting a transaction and at the same time, managers and their team must be able to take action. Team collaboration enables both aspects of customer journeys and promotes more efficient experiences.
Additionally, given the rise of conversational AI, we expect to see team collaboration grow quickly as a category.
Your Guide to Modern Communications and Collaboration
At the heart of the digital workplace is how people communicate with each other and how they work together to solve business problems. Unified communications and collaboration (UCC) is a market and set of technologies that has emerged from unified communications (UC) to incorporate real-time and asynchronous collaboration capabilities into one suite.
The UCC market is starting to make people a priority and putting them at the center of the UCC, which Aragon calls people-centric collaboration— at its core, it means being able to seamlessly switch to the right method of interacting with others.
This eBook will delve into the modern UCC platform and the key components of people-centric collaboration.
The Aragon Research Globe™ for Web and Video Conferencing, 2017
January 24, 2019
Summary: This report examines 20 major providers in the market. As you consider these providers, keep in mind which capabilities and products best fit the required use cases that pertain to your enterprise or buying center. Read More >
Summary: We are seeing a shift from traditional collaboration and communications to people-centric collaboration, in which opportunities for interactions expand and can be deployed from mobile devices. Read More >
Hot Vendors™ in Team Collaboration, 2018
October 19, 2018
Summary: Mobile messaging—what we refer to as team collaboration—is challenging email as the first point of contact in the workplace due to the faster and more global workforce. This research note highlights three enterprise-focused team collaboration providers. Read More >
CEO and Lead Analyst Jim Lundy explores the potential impact of Cisco's People Insights and what it means for their overall artificial intelligence strategy. Read More >
Zoom is one of the few video conferencing providers to go public in the last 20 years. Here are some of the key takeaways from its filing. Read More >
Team Collaboration: What It Is and Why It Is Growing Rapidly
October 19, 2018
This blog discusses the term "team collaboration," which we've previously called mobile collaboration, and Gartner has called workstream collaboration, in addition to overviewing the shift toward team collaboration in the workplace. Read More >