Business and IT Glossary  > Collaboration



Collaboration is how people communicate and work together to reach a desired business outcome. Collaboration can take place through in-person or online meetings, including, but not limited to, instant messaging, chat rooms, video conferencing, and e-mail.

Collaboration is undergoing fundamental changes now that people are persistently connected by more visual collaboration technologies, including the rise of intelligent video rooms (IVR), which can manage meetings and auto-detect people who are present.

Business users are also seeking predictive and cognitive capabilities to enhance people-centric collaboration and obtain deeper analytics about people since there is a pressing need to connect people with knowledge faster in order to drive the business.

Additionally, the current convergence of collaboration technologies around cloud and mobile is driving the emerging team collaboration space, whose apps combine multiple collaboration modes—such as real-time, social, and text—into a single UI, presenting a collaborative continuum that focuses on human interaction.