In the wake of a destructive pandemic that has reshaped the way enterprises get work done, collaboration and communications has emerged as a critical sector that enables the modern workforce. Due to ongoing health concerns, many enterprises have been compelled to shift to a hybrid workplace model that supports a combination of remote and on-premise knowledge workers.

New workforce arrangements have led many enterprises to rapidly pivot to supporting teams in different time zones and geographic areas. For many, new solutions for collaboration and communications have been critical to making these transitions smoothly. 

Today’s knowledge workers are mobile-enabled, remote, and distributed. While many enterprises still maintain physical offices, it is undeniable that a broader transition to remote work for which there is not a clear end in sight has informed the adoption of new collaboration and communications solutions and the growth of the market overall. As we enter what Aragon has labeled “the remote work era,” we can expect to see a robust collaboration and communications infrastructure that can support workers in different places on the go becoming table-stakes for the enterprise.