What Are Content Experience Platforms?

Content experience platforms are the next generation offering to address the age-old enterprise need for creating and delivering dynamic experiences to users on any device. Historically, this need has been met by web content management systems (WCM), which have undergone numerous transformations as they have evolved to address the shifting needs of the modern enterprise content pipeline, which needs to move beyond the static website model of the past.

New offerings are harnessing content to provide integrated user experiences, moving beyond isolated content creation and delivery towards a comprehensive content development lifecycle that enables the construction of customized buyer journeys that meet the needs of users at their specific contextual perspective. Transcending the limitations of a traditional “pu(bli)sh” model, modern technology makes content more impactful and enables organizations to reap superior returns on their investments through digital content experiences. Given COVID-19 and the rush to become a complete digital business, Aragon feels that CXPs are one of the key priorities for a digital enterprise.

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What are Key Benefits of Content Experience Platforms?

Content experience platforms don’t just solve the same problems as yesterday’s CMS. They are instead designed to drive return on investments by prioritizing user experience. Content experience platforms allow streamlined content authoring and publishing workflows, emphasizing omnichannel content delivery, integrations driven by APIs, scalability, and quick deployment through low-code solutions. New platforms are built to accelerate enterprise go-to-market viability by cutting out the content management busywork that holds back product deployment.

Recent Research


The Aragon Research Globe™ for Content Experience Platforms, 2021

Aragon Research releases its first Aragon Research Globe™ for content experience platforms. It examines 17 major providers in a market that is in transition from static single device web experiences, to dynamic delivery of personalized content.

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The Rise of Content Experience Platforms–And Why Your Website and Digital Experience Will Never Be the Same

Aragon has defined the content experience platforms (CXP) market. CXPs are the new way forward to offer users a more dynamic and personalized way to interact not just with websites, but with any digital touchpoint. This market is poised to revolutionize how enterprises market to buyers.

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Creating and Delivering Dynamic Experiences to Users on Any Device

Learn more about Content Experience Platforms and the benefits of implementing them in your business

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To view all of our research on the cloud visit our Content Experience Platforms Index >

Related Content


Aragon Live

Why Content Experience Platforms Are A Game Changer for Industries Like Retail

With: CEO and Lead Analyst Jim Lundy

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Content Experience Platforms EbookCreating and Delivering Dynamic Experiences on Any Device

Learn more about content experience platforms in this free ebook:


Recent Blogs


Three Key Ways Enterprise Content Platforms Can Benefit Your Business

Content. Content is what makes an enterprise flourish and what sets it apart. Content can include, but is not limited to, videos, images, email, spreadsheets, documents, and so forth. But how do you store and organize all of your content, especially as you continue to produce new content everyday? How can all your employees access the content in a seamless manner?

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3 Industries Where CXPs Can Be Valuable

The shift to more online transactions is driving the shift to customer experience management (CXM). Nearly every B2C vendor needs to offer an immersive and dynamic customer experience. Offering an engaging website that can be tuned to buyer preferences is one place to start, but the list does not end there.

Let’s dive into some examples of markets to target with a CXP.

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Why Content Experience Platforms Are a Game Changer for Industries Like Retail

In this episode, Aragon Marketing Director, Patricia Lundy, is joined by CEO, Jim Lundy to discuss why content experience platforms are a game changer for industries like retail.

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