The Digital Workplace is about enabling productivity and increasing employee engagement. Digital Workplace technologies have undergone tremendous convergence, as they have become cloud and mobile enabled. The push towards platforms has also allowed new categories of applications to emerge, via open APIs, to support specific business processes. Blockchain, Customer Journey Mapping, Digital Business Platforms, and Workflow and Content Automation are emerging areas that are enabling businesses to become more fully digital and customer focused.

  • Who are the work platform providers and how are they evolving?
  • How can I measure the ROI of my Digital Workplace technology investments?
  • How can I foster productivity and easier knowledge sharing in the Digital Workplace?

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The Aragon Research Top 10
Technology Trends for 2018

Featuring:
the Aragon Research Analyst Team

Digital Workplace Research

Enterprise Social Software

The Aragon Research Globe™ for Social Software, 2017
October 30, 2017

Summary: The market for Enterprise Social Networks (ESNs) is shifting to focus on Digital Work Hubs, as buyers look to consolidate the rising tide of work tools. This Globe Report evaluates 18 ESN providers who are helping people share knowledge inside and outside of the enterprise. Read More >

The Workplace of the Future Starts with a Digital Work Hub. Digital Workplace research by Aragon CEO and Lead Analyst Jim Lundy.

The Workplace of the Future Starts with a Digital Work Hub
May 23, 2017

Summary: The explosion of cloud-based, best of breed content and collaboration tools is overwhelming the enterprise. This research note introduces the Digital Work Hub, an emerging category of enterprise-grade software. Read More >

WCA research

Workflow and Content Automation: The First Step to Eliminating Paper and Going Digital
August 22, 2017

Summary: Workflow and Content Automation (WCA) is a new category for automating document processes and transactions. WCA platforms automate workflows and produce intelligent documents. Read More >

Technology Arc for Collaboration and Communications, 2017

The Aragon Research Technology Arc for Collaboration and Communications, 2017
April 10, 2017

Summary: Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing to increase productivity. This research note reviews 52 technologies and products. Read More >

Digital Workplace Blogs

How AI augments business and consumer roles

How AI Augments Business and Consumer Roles
February 6, 2018

The topic of AI is met with both hype and fear, but the truth is that AI is here to assist you. This blog is an overview of how AI assists us in our basic roles. Read More >

 * Cisco Flips a Switch, Pivots to Software and Security

Cisco Flips a Switch, Pivots to Software and Security
July 25, 2017

Cisco made a pivot to software. Cisco announced what it calls intent-based networking that provides a level of network management and automation, WAN optimization and security not seen in networking before. Read More >

Embrace Digital Transformation in 2018 with These 10 Tips

Embrace Digital Transformation in 2018 with These 10 Tips
January 2, 2018

2018 is a pivotal year for organizations going digital. If you have not made plans to digitally transform, or have not implemented those plans, this is your year. Read More >

Board Wars: Why Uber’s New CEO Won’t Last 24 Months

Board Wars: Why Uber’s New CEO Won’t Last 24 Months
August 28, 2017

Uber announced its new CEO Dara Khosrowshahi, who has been running and growing Expedia for a number of years. Khosrowshahi will now be challenged with fixing the multitude of problems currently plaguing Uber. Read More >