How to Build the Digital Workplace

Aragon Research helps enterprises choose the digital workplace technologies that support their needs, with the goal of automating manual processes and allowing innovation to thrive.

Blockchain, customer journey mapping, digital business platforms, and workflow and content automation are all emerging areas of the digital workplace that are enabling businesses to become fully digital and customer-focused. We help clients address questions such as:

  • Who are the digital work platform providers and how are they evolving?
  • How can I measure the ROI of my digital workplace technology investments?
  • How can I foster productivity and easier knowledge-sharing in the digital workplace?
digital workplace aragon research

Digital Trends Driving the Future of Work

Due to the changing nature of work in a geographically distributed workplace, collaboration is no longer limited to desktops, landline phones, or video conferencing rooms. Wherever people are, mobile devices, cloud services, social networks, and video give them access to each other and help to nullify distance and time barriers.

These communication technologies, combined with more open workspaces and predictive business applications, are leading to a new collaborative workplace.

For more on the technologies changing the digital workplace, view this exclusive Visual Research clip that accompanies our research note, The Aragon Research Technology Arc™ for the Digital Workplace, 2018.

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DTM and Blockchain

DTM is one of the easiest on-ramps to digital transformation. This free infographic overviews three key use cases of blockchain—an emerging technology—in DTM.

Digital Workplace Research

Better Customer Journeys and Business Growth with Meeting Automation Platforms

Better Customer Journeys and Business Growth with Meeting Automation Platforms
November 6, 2018

Summary: The desire to make the B2B meeting process more effective and efficient is a constant, so meeting automation platforms will soon be on the critical path for competitive digital enterprises. Read More >

It's Time for

It's Time for "Find My File"
April 23, 2018

Summary: We still see daily reports of leaked and stolen information from individual government agencies and consumer companies. If we can find a lost phone, we should be able to locate a lost file, or maintain a "digital leash" on each of our files. Read More >

The Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018

The Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018
August 2, 2018

Summary: Workflow and content automation (WCA) is a new category for automating document processes and transactions, and WCA platforms automate workflows and produce intelligent documents. Read More >

The Aragon Research Technology Arc™ for the Digital Workplace, 2018

The Aragon Research Technology Arc™ for the Digital Workplace, 2018
April 5, 2018

Summary: Blockchain, customer journey mapping, digital business platforms, digital work hubs, and workflow and content automation are emerging areas that are enabling businesses to become fully digital. Read More >

Digital Workplace Blogs

salesforce looker

Analytics Wars: Google and Salesforce Versus Microsoft Power BI
June 12, 2019

This blog explores why Google acquired Looker and Salesforce acquired Tableau, and why the demand for analytics and the need to counter Microsoft Power BI drove both deals. Read More >

google g suite momentum

Google G Suite Momentum And Three New Features You Need
April 18, 2019

At the 2018 Apple Worldwide Developer Conference, Apple announced new capabilities to run iPhone apps on MacOS. In effect, this move will add millions of new apps to Macs, improve customer journeys through the use of common apps, and simplify tasks for developers and users. Read More >

Google is Launching CallJoy, Its Duplex-Based Phone Operator for Small Businesses

Google is Launching CallJoy, Its Duplex-Based Phone Operator for Small Businesses
May 3, 2019 

Google’s CallJoy is an answering service and virtual agent built for small businesses that can answer inbound calls, redirect callers to website links to book appointments and even block spam calls. Read More >

Google Introduces Kubeflow Pipelines and AI Hub to Further Democratize AI

Google Introduces Kubeflow Pipelines and AI Hub to Further Democratize AI
November 9, 2018

Google's recent announcements prove that the democratization of AI is becoming a reality. Kubeflow Pipelines and AI Hub enable enterprises to experiment with machine learning, speed up development, and lower costs. Read More >