Summary

As cyber-attacks continue to grow and threaten individuals and enterprises, the unified communications and collaboration market needs to evolve to become more hardened and tamper-proof. This Research Note discusses the rise of the secure UC&C era and the implications for the enterprise, including why they can’t wait to deploy new security and privacy measures.

Introduction

The need for security in the enterprise has never been greater. We have been under siege from hackers for years, and it is only now that the level and impact of these attacks has become more apparent. The recent SolarWinds hack and the even more recent Colonial Pipeline ransomware attacks will put even more pressure on enterprises to make changes.

We have entered a new era in enterprise computing and security. Enterprises can no longer assume that their assets, people, and infrastructure are secure and trusted. More than in any other area, the need for secure communications cannot be overstated.

This Research Note provides the background and the understanding of why communication and collaboration services must operate at a high level of security – and why today enterprises cannot afford to take risks.