The Aragon Research Globe™ for Digital Transaction Management, 2020
There is no turning back in the race to become a digital enterprise. Paper remains one of the major obstacles to becoming fully digital. Transforming paper processes can provide one of the fastest ways to digitize customer-facing processes that involve contracts. Because paper processes still dominate, enterprises that start with basic DTM (eSignature) stand to gain a significant competitive advantage—because their transactions become digital and often, mobile-enabled. The result of the change is that transactions occur faster, they’re easier, and they lead to higher customer satisfaction. This 2020 Aragon Research Globe evaluates 20 major DTM providers.