Why Social Networks Are Replacing Intranets

Author: Jim Lundy                        Date: March 30, 2012

Topics: Social software; Collaboration   Research Note Number: 2012-6

Issues: What are the trends impacting collaboration in the enterprise?

What are the trends in social software?

Summary: Enterprise social networks, when configured and used properly, are becoming the main knowledge repositories in the enterprise. They are replacing corporate intranets as the most comprehensive and reliable places to find information about the company, its processes and procedures, and the people who work there.

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