Special Report: Aragon Research Hot Vendors™ for 2020 (Part II)
Hot Vendors in Conversational AI, 2020
As the realization that chatbots and virtual assistants are making a difference, Conversational artificial intelligence (AI) providers are seeing increased demand for their platforms. Aragon has selected four vendors in conversational AI that are making a difference in the market.
Hot Vendors in Workflow and Content Automation, 2020
Workflow and content automation (WCA) is positioned to challenge legacy technology applications, such as standalone customer communications management. WCA automates the process of creating content and moving it through a customer journey. Aragon has selected four Hot Vendors in WCA for 2020.