The Aragon Research Globe™ for Social Software, 2015: Knowledge at the Core

Author: Jim Lundy
Date: October 26, 2015
Topic: Social Software
Research Note Number: 2015-38

Issue: Who are the Social Software providers and how will they evolve?

Summary: This Aragon Research Globe for Social Software evaluates 22 ESN providers who each focus on the core problem of sharing knowledge. The market for ESNs has matured and as buyers look to rationalize their investments, this Globe Report provides a guide as to who is doing what in the market.


Social Software is at an inflection point in the market. There are many enterprises that still struggle with the purpose of an ESN, while others have harnessed them to enable knowledge sharing across their enterprise. In the long-term, Social Networks (aka Communities) are really about sharing Knowledge. In fact, many enterprises we have spoken to position their Community as a Knowledge Network. Enterprises that have harnessed this power of Social Collaboration have done so by having clear use cases and active communities.

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