The Eight Pillars of a Collaboration Architecture

Author: Jim Lundy                   Date: August 15, 2011

Topic: Collaboration                Research Note Number: 2011-07

Issue: What collaboration technologies and architectures should enterprises leverage?

Summary: Collaboration is rapidly approaching an inflection point. Though email remains the dominant tool, users are demanding more capabilities. Enterprises need more collaborative execution. An effective and flexible collaboration architecture should be built upon eight pillars.

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With business demanding ever-higher levels of innovation, agility, and productivity, the pressure to provide far more collaboration across and between firms has never been greater. Increasingly, workers find themselves needing to connect with more individuals, often outside the enterprise firewall. Trying to provide seamless collaboration among product and project teams from multiple enterprises around the world inevitably exposes weaknesses in collaboration tools and strategies. This Research Note identifies the eight key elements of a collaboration architecture that enterprises need to leverage to gain maximum productivity and knowledge sharing (see Note 1).


Collaboration is rapidly approaching an
inflection point. Though email remains the dominant
tool, users are demanding more capabilities.
Enterprises need more collaborative execution. An
effective and flexible collaboration architecture should
be built upon eight pillars.

Note: This is part of Aragon’s archived research. Please visit our Coverage Areas page to view our most recent content.

Copyright © 2011 Aragon Research Inc. and or its affiliates. All rights reserved.
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