Conversational AI uses natural language processing (NLP) technologies and machine learning (ML) to provide an engaging interface for applications. This research note profiles four Hot Vendors that offer tools, platforms, or services to help firms improve customer and internal effectiveness with conversational AI.
Conversica Pypestream Solvvy Voysis
The digital business platform (DBP) combines five major technical tributaries to create a cornerstone technology base that supports the changing nature of business and the work that supports digital business. A 100% complete DBP is rare in this market, so this report will show promising players that are either aimed at becoming a complete DBP in the future, or that perform one aspect of a DBP very well.
Intelligent content analytics platforms (ICAPs) allow enterprises to understand and analyze their documents and contracts to drive better and more insightful decision-making via predictive analytics. This research note identifies four Hot Vendors that are driving ICA's use for documents and contracts.
Ephesoft Icertis Kira Seal Software
The explosion of mobile devices has put pressure on enterprises to go beyond static web content management (WCM). The rise of dynamic experience management (DXM), also referred to as headless CMS, is the new way to speed up customer buying journeys. This research note profiles three Hot Vendors that offer a new approach to information delivery in an IoT world.
Amplience Contentful Contentstack
Voice is one of the key ways in which people communicate and collaborate, and the rise of intelligent content analytics for voice will unlock new meaning in both live and recorded conversations. Aragon identifies three Hot Vendors in this category that allow enterprises to tap into valuable data.
