The Aragon Research Technology Arc™ for Collaboration and Communications, 2017

Summary

Business users are increasingly seeking real-time capabilities to allow for more transparency and immediacy in knowledge sharing, which in turn, unleashes potential for increased productivity. Business users are also seeking predictive and cognitive capabilities to enhance social collaboration and to obtain deeper analytics about people, as there is a pressing need to connect people to knowledge faster in order to drive the business. The Technology Arc for Collaboration and Communications highlights and reviews 52 technologies and products that enable work to get done and deliver business value. It encompasses three sequential maturity arcs: Emerge, Adopt, and Mature.