Aragon Research's Top 10 Predictions for 2019: A Look Forward to the Next 5 Years

Research Note

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Summary

Aragon's top ten predictions for 2019 and beyond cover several accelerating areas of interest. Both end users and vendors should closely examine these trends and adjust business plans accordingly.

In our top ten predictions for 2019, Aragon covers several key areas of increasing evolution/revolution including collaboration, contact center, digital business, data center/cloud, democratized machine learning, distributed intelligence, learning, and security.

We are forecasting higher-than-expected use of the cloud and movement away from traditional data centers. Digital business platforms (DBPs) will achieve more widespread use. Robotic process automation (RPA) will enable enterprises to reduce human variability in business. We discuss the reliability of information sources and whether those supplier organizations can self-police their content.

Research Note Details

Topics: Digital Business, Digital Workplace
IssueWhat are the technologies that will impact businesses over the next five years?
Research Note Number: 2019-3
Length: 18 pages
File Size: 23.1 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Authors:

Adrian Bowles

Adrian Bowles, PhD, VP Research and Lead Analyst for AI

Aragon Analyst Ken Dulaney

Ken Dulaney, VP Research and Aragon Fellow

Jim Lundy

Jim Lundy, CEO and Lead Analyst

Aragon Analyst Jim Sinur

Jim Sinur, VP Research and Aragon Fellow