Aragon Research’s Top Predictions for 2021

Research Note

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Aragon’s top predictions for 2021 and beyond cover several accelerating areas of interest. Both end-users and vendors should closely examine these trends and adjust business plans accordingly.

In our top predictions for 2021, Aragon covers several key areas of increasing evolution/revolution, including process automation, combining electronic and real world visualizations, a broadscale move to a richer collaboration experience over simple telephony, adoption of digital assistant technology to reduce application feature complexity, the use of artificial intelligence in collaboration, the tripling of investments to support hybrid workplace applications, and continued mitigation investments to increase enterprise security. The most influential factors in this report have been the changes in the workplace brought on by the COVID-19 pandemic and the expectation that these influences will continue at least through this decade. Recurring themes are also present from previous years, which are reinforced by new predictions

Research Note Details

Topic: Digital business, digital workplace
Issue: What are the technologies that will impact businesses over the next five years?
Research Note Number: 2020-45

Length: 17 pages
File Size: 2 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research

Jim Lundy

Jim Lundy, CEO of Aragon Research

VP Research Betsy Burton

Betsy Burton, VP Research

Ken Dulaney

Ken Dulaney, VP Research