Summary

Aragon Research releases its seventh Aragon Research Globe™ for Digital Transaction Management (DTM), a market that continues to drive transformation with a focus on digitizing and automating paper transactions.

The Digital Transaction Management Globe examines 20 major providers who continue to assist enterprises with DTM use cases focused on customer and employee transactions.

Introduction

As enterprises continue to look for business focused transformation opportunities, digital transaction management remains as one of the highest payback options. Paperless transactions continue to deliver results, and now more providers are entering the market as e-signing is proving critical to conducting business.

The DTM market may not be growing as fast as it was pre-covid – but there are still large volumes of paper transactions that have not yet gone digital. At the same time, a few providers invested to increase automation and intelligence in their respective platforms. With all that said, there is still the need to migrate legacy paper content to digital. This remains a challenge to governments that need paper and the enterprises subject to regulations that require it. This 2023 Aragon Research Globe evaluates 20 major DTM providers who are making a difference.