June 5, 2019
Blogs
May 31, 2019
Google Duplex Sounds Like a Human Because a Quarter of the Time, It Is
by Samra Anees In March, Google announced that its digital assistant Google Duplex was rolling out. Soon after in May, Google announced CallJoy, a small business phone that serves as a virtual agent that can answer inbo
May 30, 2019
Cyber Attacks: The Importance of Enterprise Backups
by Betsy Burton and Jim Lundy The US/China trade war continues to escalate with stalled trade talks, plus threats of additional tariffs and on supplies of raw materials. But the ominous statement made most recently in a
May 22, 2019
Google Cuts Off Huawei’s Android License; Huawei Faces Trade Sanctions
by Samra Anees and Jim Lundy In response to the recent blacklisting of Huawei by the US Federal Government, Google has revoked Huawei's Android license. This will be a severe blow for Huawei as it will affect its presen
May 21, 2019
HP Strikes Back: Former Autonomy CFO Sentenced to Jail
by Jim Lundy It is a story you just can't make up. Former Autonomy CFO Sushovan Hussain was convicted in US Federal Court in San Francisco for fraud related to Autonomy's financial practices, fined $4 million, and sente
May 15, 2019
Hiring for Diversity is Great, But Inclusion Is Required
by Betsy Burton During Aragon Research’s Transform Tour in Boston a few weeks back, we held a Women in Technology panel. It was an interesting panel during which the participants spoke about their roles, what it means
May 9, 2019
The Google I/O 2019 Keynote Was a Push to Privacy That We Needed
by Samra Anees With social media and all kinds of mobile devices becoming completely integrated into our lives, there are rising concerns about the privacy surrounding the data that we may or may not know is being colle
Bigtincan Genie Sales Assistant Will Challenge Salesforce
by Jim Lundy We are in the era of shifting from chatbots to real assistants—clearly evident yesterday at Google I/O 19. However, this week in sales, sales engagement platform (SEP) provider Bigtincan launched Genie, a
May 6, 2019
Transform Tour Boston Recap
By Calvin Smith The Transform Tour continued on Thursday, May 2nd where we held our second stop in Boston, MA at the Bostonian Hotel. The briefing featured two analyst presentations (VP of Research Betsy Burton & CE
May 3, 2019
The Missing Focus on User Privacy Issues
by Ken Dulaney The constant drumbeat about protecting one’s privacy solves only part of the problem if it solves any of the issues at all. The act by individuals trying to protect their privacy is a futile act of sear
Google is Launching Its Duplex-Based Phone Operator for Small Businesses
By Samra Anees In March, Google announced that Google Duplex was rolling out; now, Google announces CallJoy, a small business phone that leverages Duplex capabilities to drive efficiency in small businesses. Google's Ca
April 30, 2019
What You Need to Know About Customer Revenue Optimization
By Calvin Smith Aragon Research just published a press release announcing our predictions for the future of customer revenue optimization. So, what is this new market, exactly? What can it do for your sales teams?
April 29, 2019
My Day at Google Next ’19
By Calvin Smith It started with an hour train ride from San Jose Dideron to 4th Street Station, San Francisco. Filled with an appropriate amount of excitement, I was about to attend my first Google Next event. As I pull
April 26, 2019
Inkling Gains Momentum as Demand for Interactive Content Grows
By Jim Lundy Back in the day, when I worked on the Hillview Campus at Xerox Parc, the discussion was about virtual documents that could display and render just about anything. Jump ahead to 2019 and there are very few w
April 25, 2019
Are We Turning Off Our Brains in Favor of Emerging IT?
by Betsy Burton We had a very interesting discussion today in the Aragon research meeting that got me thinking about how much have we or should we be depending on information-based emerging technologies (such as AI, pre
April 24, 2019
Samsung Delays Launch of Galaxy Fold Indefinitely, Days Before Release
by Samra Anees When Samsung announced the Samsung Galaxy Fold, there was a lot of hype around it because it was the first foldable phone to launch in the U.S. and an impressive feat of engineering; however, days before
April 23, 2019
Intel 5G Debacle Drove Apple to Cut a Deal with Qualcomm
By Jim Lundy This wasn't the way Apple thought things would work out relative to Qualcomm. 5G is coming like a freight train and there are few suppliers that will have a 5G cellular modem ready for Apple's iPhones. Appl
April 18, 2019
Google G Suite Momentum And Three New Features You Need
By Jim Lundy Aragon Research attended Google's Cloud Next event last week where customers discussed their shift from Microsoft Office 365 to Google G Suite. Momentum has been building with more firms shifting to G Suite
3 Key Fundamentals of Building A Brand
By Calvin Smith Last week, I had the pleasure of attending a public relations and marketing panelist discussion in San Francisco. The topic of discussion was centered around improving your pitches by being more creative
April 17, 2019