The market for collaboration expanded in 2020. Enterprises needed to enable remote work and web and video conferencing and team collaboration exploded in terms of demand and the resulting revenue growth. While unified communications, also referred to as Voice telephony remains a large market due to the need for a phone system for the enterprise, collaboration is seeing a larger growth rate than that market due to increased demand for meetings and chat.
Adoption worldwide is growing with all geographies showing growing demand.
- Investing in the proper collaboration infrastructure is a critical way to enable remote work and to enhance communications between associates and customers.
