The market for digital business platforms (DBP) expanded in 2020 as enterprises invested in new ways to integrate emerging technologies into their business processes that enable their partners and customers to more seamlessly develop, add, and share content through their preferred communication channels and platforms.
Adoption worldwide is growing with North America and Western Europe seeing slightly higher market share and Asia Pacific seeing slightly higher growth.
- The DBP market has expanded as enterprises realize they can benefit from integrating emerging technologies with their current technology stack.
- Digital business platform customers include end-user organizations and technology and service providers (TSPs).
