Every Enterprise Must Invest in Prompt Engineering

Every Enterprise Must Invest in Prompt Engineering

Research Note

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Summary

As organizations rush to embrace large language models (LLMs), business leaders must be aware of the best practices in prompt engineering that will help them get the most from these artificial intelligence (AI) tools.

This Research Note reviews five best practices in prompt engineering.

Introduction

Prompt engineering is a new field of study emerging around the discovery and use of large language models (LLM). For organizations that want to make use of large language models, prompt engineering is a powerful tool that can optimize the utility of artificial intelligence (AI) solutions.

In the companion to this Research Note (Every Enterprise Must Invest in Prompt Engineering) we explore why prompt engineering is so critical for all enterprises. In this Research Note, we offer insights into emerging best practices that can guide enterprises in leveraging the full potential of these powerful tools.

So, as we head into 2024, the demand for the Modern Contact Center is here—but the race is for Intelligence is just getting started. Half of AI is about automation, and we will provide a detailed status of the direction that Human and Digital Labor will take as Generative AI becomes part of the ICC architecture. This Research Note evaluates the trends in the market and identifies 15 key providers that are making a difference in intelligent contact centers.

Research Note Details

Topic: Digital Workplace
Issues: What are the best practices in prompt engineering for the enterprise?
Research Note Number: 2023-45
Length: 8 pages
File Size: 1.2 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Authors:

Adam Pease Headshots 012920 3

Adam PeaseAnalyst