Business and IT Glossary  > Change Management

Change Management

Change management is the discipline that guides how to prepare, equip, support individuals to smoothly transition and adopt change in order to maximize organizational success. Change management provides a strategic and structured approach for organizations to achieve their desired future state.

Change management identifies what needs to be improved, and then presents a business case, solution, and plan to prepare for change. It provides support and resources, fosters clear and consistent communication, manages resistance, celebrates success, and refines/improves the system. There are three levels of change management—individual, organizational, and enterprise.

Individual change management focuses on understanding the personal needs to experience and adopt change successfully. This model would be catered towards the timing and resources needed for individuals to feel more comfortable with the enterprise vision.

Organizational change management deals with the separation and identification of different groups that need attention and a customized plan for coaching and mentorship. Driving organizational change management is best done through activities that acknowledge the shock of change but promote a solution that is clearly understood throughout the enterprise.

Enterprise change management is centered upon the ever-changing world and making sure their individuals are embracing change more quickly and effectively. Effective enterprise change management should be embedded in all organizational practices and leadership competencies.

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