Business and IT Glossary  > Sales Coaching and Learning (SCL)

Sales Coaching and Learning (SCL)

Sales coaching and learning (SCL) is a relatively new category that is breaking away from the traditional corporate learning category. Some sales enablement providers include an SCL offering, while many others partner for it due to the need for training content.

SCL combines traditional training methods with new ones, such as just-in-time quizzes, online role plays, and manager dashboards that track activity and who needs help. Many sales coaching and learning offerings leverage microlearning, which helps improve knowledge retention.

Usually, sales coaching and learning will not replace an enterprise's traditional learning management system (LMS), but given the success of and demand for more focused sets of learning tools, sales coaching and learning shows no sign of slowing down.