Hot Vendors in Digital Communications, 2017

Summary

Traditional silos of communications are not meeting the needs of the digital enterprise. At the same time, both people and computers need to communicate beyond what traditional voice response systems can offer. The need to take traditional communications and collaboration capabilities, make them digital, and deliver them as part of an integrated business experience is what the market is asking for. Aragon identifies six Hot Vendors in Digital Communications.

Identified Vendors:

Calabrio
Five9
FrontSpin
Intelligent Voice
Orion Labs
Tenfold