Hot Vendors in Digital Communications, 2017

Research Note

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Summary

Traditional silos of communications are not meeting the needs of the digital enterprise. At the same time, both people and computers need to communicate beyond what traditional voice response systems can offer. The need to take traditional communications and collaboration capabilities, make them digital, and deliver them as part of an integrated business experience is what the market is asking for. Aragon identifies six Hot Vendors in Digital Communications.

Identified Vendors:

Calabrio
Five9
FrontSpin
Intelligent Voice
Orion Labs
Tenfold


 


 


 

 

Research Note Details

Topic: Digital Communications 
IssueWho are the Digital Communications providers and how will they evolve?
Research Note Number: 2017-35

Length: 12 pages
File Size: 5.3 MB
File Type: Portable Document Format (PDF)
Language: English
Publisher: Aragon Research
Author:

Aragon Analyst Jim Lundy

 

 

 

 

 

Jim Lundy, CEO of Aragon Research


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